Guidance

HM Land Registry portal: allocate an additional role

How Business e-services customers (Business Unit Administrator role) can allocate additional roles to portal users.

Applies to England and Wales

A user can only have one role for each account. If you want an existing user to have a different role you need to decide if you want to:

Find user details

.

  1. Select 바카라 사이트˜Administrative services바카라 사이트™.
  2. Select 바카라 사이트˜Create user바카라 사이트™.
  3. Enter the user바카라 사이트™s forename and surname.
  4. Select 바카라 사이트˜Next바카라 사이트™.
1

Existing user details

  1. If an account with the same name exists, you바카라 사이트™ll see a message stating that users can only have one role for each account and that if you want to replace an existing role you need to 바카라 사이트˜Manage users바카라 사이트™.
  2. All users in your firm who have the same name as the person being given the additional role are shown. If the person who needs the additional role is listed as having a 바카라 사이트˜Business Unit Administrator바카라 사이트™ or 바카라 사이트˜Responsible Person바카라 사이트™ role, select the circle next to their name.
  3. If the person has an 바카라 사이트˜Authorised User바카라 사이트™ role (as shown), select 바카라 사이트˜Create new user바카라 사이트™.
  4. Select 바카라 사이트˜Next바카라 사이트™.
existing user details

User information and group details

  1. Select the 바카라 사이트˜Title바카라 사이트™ of the user from the dropdown menu. If the title isn바카라 사이트™t available in the dropdown menu, use the 바카라 사이트˜Other바카라 사이트™ field.
  2. If you have multiple users with the same forename and surname, the system will automatically issue different User IDs. You can add a middle initial to be incorporated into their User ID. If the user doesn바카라 사이트™t have a middle name, you can add any letter to create a difference between the users.
  3. To associate the user with a group within your business unit, choose from the groups displayed, then select 바카라 사이트˜Next바카라 사이트™.
  4. If the group you want to associate the person with isn바카라 사이트™t listed, select 바카라 사이트˜Create new group바카라 사이트™. Otherwise, select 바카라 사이트˜Next바카라 사이트™.
group details

Contact address

Specify an address for us to contact the user about their portal account. This address is not linked to the despatch address for applications sent by post.

  1. To use the address of your business unit, select the first option.
  2. To use a different address, select 바카라 사이트˜Other바카라 사이트™ and enter 바카라 사이트˜New address details바카라 사이트™. If you previously associated the new user with a group, the group address will apply unless you change it here.
  3. Select 바카라 사이트˜Next바카라 사이트™.
ADDRESS DETAILS

Contact phone

  1. If the business unit address was previously selected, telephone details are inserted automatically. Mobile numbers can also be added. Numbers can be changed by selecting 바카라 사이트˜Other바카라 사이트™.
  2. Select 바카라 사이트˜Next바카라 사이트™.
TELEPHONE DETAILS

Email and contact preference

  1. The business unit email address is shown. If a user wants to use their own email address, select the 바카라 사이트˜Other바카라 사이트™ field and enter their email. Select the user바카라 사이트™s preferred method of contact.
  2. Select 바카라 사이트˜Next바카라 사이트™.
contact method

User role and VDD accounts

  1. Select a user role from the dropdown menu, to determine which services they can use. A user can only have one role for each user account.
  2. Allocate a variable direct debit (VDD) account to pay HM Land Registry fees. Each VDD account has a despatch address associated with it, for completed applications needing to be sent by post. This is not connected to the address details of a business unit, group or individual. All VDD accounts associated to your business unit are listed. Select the box next to at least one of the account numbers. Each user needs to have a 바카라 사이트˜Default account number바카라 사이트™. The business unit account number will be displayed. If the user needs a different default account number, select it from the dropdown menu. The 바카라 사이트˜Default account number바카라 사이트™ must also be one of the accounts you allocated to the user.
  3. Select 바카라 사이트˜Next바카라 사이트™.
VDD

Notify the user

  1. Select how to give the user their account name and temporary password (case sensitive). Please note that:
    • the default setting is 바카라 사이트˜Email to user바카라 사이트™ and will use the email address you entered earlier
    • if you select 바카라 사이트˜Show me on screen바카라 사이트™, you바카라 사이트™ll need to note the details to give to the new user
  2. Select 바카라 사이트˜Save바카라 사이트™ to get confirmation.
notify user

Logout

When you have completed your tasks, exit the system securely by selecting 바카라 사이트˜Logout바카라 사이트™ at the top of the screen.

Updates to this page

Published 30 July 2013

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