CISR92120 - Procedures in NIC&EO PAYE Employer Office, Longbenton: contractor error on monthly return

To resolve these work items on the 바카라 사이트˜Process Subcontractor Details바카라 사이트™ exception worklist you will need to establish details of the incorrect items on the contractor return. In the 바카라 사이트˜Identify Required Return바카라 사이트™ window;

  • enter the return reference and period which needs correcting
  • select 바카라 사이트˜OK바카라 사이트™ and the 바카라 사이트˜Return Details바카라 사이트™ window will be displayed
  • ensure the Action drop down menu is showing 바카라 사이트˜Continue Amendment바카라 사이트™
  • select 바카라 사이트˜OK바카라 사이트™.

The 바카라 사이트˜Subcontractor Details바카라 사이트™ window will be shown and all the subcontractor details will be displayed. An exclamation mark (!) shown next to a subcontractor바카라 사이트™s name indicates that an error exists with that subcontractor record. Each of the headings can be selected to activate a filter to sort the selected field into alphabetical or numerical order. For example, if there are many subcontractors, and to avoid scrolling through the windows to find the errors on the return, you can filter all the errors to the first window(s) by;

  • selecting the exclamation mark heading.

Any field containing unreadable data should be changed to show XXXX in that field. This information will allow you to establish which records require correction and to make contact with the contractor.

When the 바카라 사이트˜Return requires correction바카라 사이트™ field is set at 바카라 사이트˜Yes바카라 사이트™ on the PEGA work item, you may not see any exclamation marks (!) against the subcontractor entries. This happens when the contractor has phoned the CIS Helpline to advise of an error on the return and the CIS Helpline could not find the return to correct any errors. This could happen when a contractor has posted a return and RDC Netherton has not yet received or scanned the return. The CIS Helpline will set the 바카라 사이트˜Correction required바카라 사이트™ signal, and once the return is received and captured to the CIS system a work item will be created in PEGA.

Note: If the CIS Helpline is able to find the return requiring the amendment, they would not set the 바카라 사이트˜Correction required바카라 사이트™ signal but would correct the errors(s). No work item is then created.

To work cases appearing on the 바카라 사이트˜Process Subcontractor Details바카라 사이트™ exception worklist, you should refer to the Action guide at CISR95670 and carry out the actions described there depending on the type of error on the return.

Successful contact

When contacting the contractor you must be careful not to lead the contractor in anyway in order to confirm the information. The contractor must supply the required information and not simply confirm what you have told them. When the required information is received you should take steps to educate the contractor on the errors made to ensure they are not made again.