Guidance

National non-domestic rates for billing authorities: form guidance

Updated 20 March 2025

Applies to England

The Education and Skills Funding Agency (ESFA) closed on 31 March 2025. All activity has moved to the Department for Education (DfE). You should continue to follow this guidance.

1. ±õ²Ô³Ù°ù´Ç»å³Ü³¦³Ù¾±´Ç²ÔÌý

These instructions are to help billing authorities who are on the central national non-domestic rates (NNDR) payment process for local authority maintained schools and academies. The Department for Education (DfE) pays NNDR bills directly to billing authorities on behalf of local authority maintained schools and academies.Ìý

Further information on this payment process can be found in the operational guidance for billing authorities on the central payment process ²µ³Ü¾±»å²¹²Ô³¦±ð.Ìý

The opens on 1 April 2025.

2. Eligibility to claimÌý

The annual process for billing authorities to confirm their NNDR payment process for each year concludes at the beginning of the year, in January. You can confirm the payment process your billing authority will be following as of 1 April 2025 by viewing the 바카라 사이트˜Billing authority바카라 사이트™ tab on the schools and academies - confirmation of your NNDR payment process 2025 to 2026Ìý²õ±è°ù±ð²¹»å²õ³ó±ð±ð³Ù.

If you did not confirm to DfE your intention to implement the central payment process, you should continue to implement your existing payment process and bill your maintained schools and academies directly.Ìý

2.1 Eligible schoolsÌý

All local authority maintained schools and academies, including 16 to 19 academies that are not further education (FE) establishments, that deliver education fall under the central payment process.Ìý

The schools and academies spreadsheet details the schools and academies that fall under the remit of each billing authority.Ìý

Maintained schools

  1. Local authority maintained schools
  2. Community school
  3. Community special school
  4. Foundation school
  5. Foundation special school
  6. Pupil referral unit (only where a prior arrangement exists)
  7. Voluntary aided school
  8. Voluntary controlled school
  9. City technology college

Academies

  1. Pre 16 academy schools
  2. Special academies
  3. Alternative provision academies
  4. Academy 16 to 19 converter
  5. Academy 16 to 19 sponsor led
  6. Academy special converter (only where a prior arrangement exists)
  7. Free schools
  8. Free schools alternative provision (only where a prior arrangement exists)
  9. Free schools special (only where a prior arrangement exists)
  10. Free schools 16 to 19 (only where a prior arrangement exists)
  11. Studio schools
  12. University technical colleges

Early years or post-16-provider-based provision which is part of the overall school operation will continue to be funded as they have been historically under the central process. Maintained nursery schools are out of scope.

Sixth forms which are part of secondary schools will also be funded as they have been historically under the central process.

Special schools are in scope of the changes, however, will often receive 100% relief for rates.ÌýIf this is not the case, we would expect schools to apply for exemption with the Valuation Office Agency.

3. When to claimÌý

The deadline for submitting your initial claim is 22 May 2025.Ìý

For in-year adjustments and additional claims, these can continue to be submitted up until 2 February 2026.

Claims can be amended up until the deadline.

It will not be possible, under any circumstances, to grant any extensions to the deadline.ÌýIf you miss this deadline then you will need to wait until the next financial year, noting that there are restrictions on which years you can claim for each year.

4. Accessing the claim formÌý

4.1 Before you startÌý

Before you start the claims process, you will need to have:Ìý

5. DfE ³§¾±²µ²Ô-¾±²ÔÌý

5.1 Sign in to바카라 사이트¯ your 바카라 사이트¯DfE Sign-in accountÌý

Follow steps 1 to 5 below to proceed with your claim form.Ìý

  1. Access the Ìýand when prompted, enter your바카라 사이트¯바카라 사이트¯credentials (your username and password) for authentication.ÌýÌý

  2. Choose the organisation for whom you are completing the form (this is only required if your account is linked to several organisations).Ìý

  3. The next page will display the details we hold about the organisation you selected when you signed in.바카라 사이트¯This will show the name, address and unique identifier of the billing authority, as well as the name and email address of the person who signed into DfE ³§¾±²µ²Ô-¾±²Ô.Ìý

  4. If these details are correct, select 바카라 사이트˜Continue바카라 사이트™ to go to the next page.Ìý

  5. If you believe these details are incorrect, you can contact us via the and we will investigate.바카라 사이트¯You can still proceed with your submission.Ìý

To complete the form, your account must be connected to the billing authority you are completing the form for. This is your organisation type that will allow access to this form and is different to the local authority. You must also add 바카라 사이트˜NNDR services바카라 사이트™ in DfE Sign-in. Instructions for adding both these additional services to your DfE Sign-in account are explained in section 5.3 and section 5.4 below.Ìý

5.2 If you바카라 사이트¯do not have a DfE Sign-in account바카라 사이트¯Ìý

If you do not have a DfE Sign-in account, you will need to create one by following steps 1 to 6 below:

  1. Access and select 바카라 사이트˜create a DfE Sign-in account바카라 사이트™.

  2. Enter your name and email address (use a valid business email address that contains your name. To note, we are unable to accept generic emails, such as 바카라 사이트˜admin바카라 사이트™ or 바카라 사이트˜info바카라 사이트™).

  3. We will send you an email to verify your email address. Copy the code from this email and paste it into the box on the verification page.Ìý

  4. Create a memorable password that must be at least 14 characters. A good way to create a secure and memorable password is to use 3 random words. You can use numbers, symbols and spaces.

  5. Sign in using your new credentials.

  6. Follow the next set of step instructions outlined in 바카라 사이트˜Adding an organisation (billing authority) to your DfE Sign-in account바카라 사이트™ in section 5.3 below.

You may have noticed the term 바카라 사이트˜approver바카라 사이트™ when creating your account. An approver is someone at your organisation responsible for controlling who has access to DfE Sign-in and the services within the system. This is usually a senior person, such as an administrator or a manager.

For security reasons, you will need one of your local authorities바카라 사이트™ approvers authorisation before you can access the form.

5.3 Adding an organisation (billing authority) to your DfE Sign-in account

To add a new organisation to your DfE Sign-in account, follow steps 1 to 6 below:

  1. Login to your DfE Sign-in account.

  2. Select 바카라 사이트˜Organisations바카라 사이트™ from the tab at the top of the page.

  3. Select 바카라 사이트˜Request access to an organisation바카라 사이트™ from the 바카라 사이트˜Related actions바카라 사이트™ on the righthand side of the page.

  4. Enter the name of the billing authority you wish to add. Ensure the type of organisation you have selected from the search results is a 바카라 사이트˜billing authority바카라 사이트™ and not a 바카라 사이트˜local authority바카라 사이트™. It is really important for the purposes of NNDR that you are attached to a billing authority as this will allow access to the claim form.

  5. Select the organisation from search results.

  6. Enter comments for the approver and select 바카라 사이트˜Confirm바카라 사이트™.

Your request will be sent to the approver(s) of your organisation. If you do not already have an approver your request will be actioned by the DfE Sign-in support team.

Once your request to access an organisation has been approved, you will need to log back in and add 바카라 사이트˜NNDR service바카라 사이트™ to your account, by following the steps as outlined in section 5.4 below.

5.4 Adding NNDR service to your DfE Sign-in account

To add the NNDR service to your account, follow steps 1 to 6 below.

  1. Login to your DfE Sign-in account.

  2. Select 바카라 사이트˜Services바카라 사이트™ from the tab at the top of the page.

  3. Select 바카라 사이트˜Add services to my account바카라 사이트™ from the 바카라 사이트˜Related actions바카라 사이트™ on the righthand side of the page.

  4. Select the billing authority you would like the service added to.

  5. Select 바카라 사이트˜National non-domestic rates (NNDR)바카라 사이트™ from the list of services.

  6. Select 바카라 사이트˜Confirm바카라 사이트™.

Once your request to access the NNDR service has been approved, you can follow the steps outlined underÌýsign in to your DfE Sign-in account to complete the .

5.5 If you need further assistanceÌý

If you need help using the DfE Sign-in service, use our where you will be able to request assistance. When raising a support request, select 바카라 사이트˜Other바카라 사이트™.Ìý

If you are having problems accessing the form, you can contact us via ourÌý.

6. Completing the form

By clicking 바카라 사이트˜Continue바카라 사이트™ on each page this will take you through the form.

After completing all mandatory sections within the claim form, you will be prompted to complete the required declarations before you can submit your form. Once you have submitted your form, an explanation on what happens next will follow.Ìý

6.1 Claim template fileÌý

You can choose to download the claims submission template before you continue to upload your file.Ìý You should select the 바카라 사이트˜template바카라 사이트™ link to download the most up to date file version.Ìý

6.2 Download the claim template fileÌý

This page allows you to download the most up to date version of the template file.Ìý Click the file link to download the file to your device.Ìý The file will download as an .XLSX file type (Excel).Ìý This should be 바카라 사이트˜saved as바카라 사이트™ a .CSV (comma delimited) (*.csv) file type before the completed version is uploaded to DfE.ÌýÌýÌý

6.3 Your claimsÌý

This page allows you to upload your completed .CSV template file.Ìý

6.4 Uploading the claim template fileÌý

The file will initially be saved as an .XLSX file type (Excel) when downloaded. This should then be 바카라 사이트˜saved as바카라 사이트™ a .CSV file type before the completed version is uploaded to DfE.Ìý When saving as .CSV you must select the option as highlighted in Image 1 below.

Image 1: saving a claim file as a .CSV file type

6.5 Validating your claim fileÌý

Once you have uploaded the claim template file, click 바카라 사이트˜Continue바카라 사이트™ and the service will validate the file.Ìý If the validation fails, you must clear the file errors and upload again.ÌýÌýÌý

The validation issue may be caused due to using an out of date template. We recommend you download the most recent NNDR claims template and copy your data across to this, before resubmitting your claim.

You may experience a validation failure due to some common errors. In Annex 1: how to successfully validate your file, we have provided further guidance on fixing these errors.Ìý

7. Completing your claim template

There may be instances where your NNDR data contains more than one property for a single school.Ìý

Every educational provider in the UK has their own UK provider reference number (UKPRN). For most schools, there will be a one-to-one relationship between your account number for a property and the UKPRN for a school. However, there may be exceptions to this, for example, where an academy has a split site, you will have 2 NNDR account numbers against the same UKPRN. In these cases, you will present the numbers as 2 lines of data in your claims바카라 사이트™ submission, each with the same UKPRN.Ìý

7.1 Marking relevant properties within your NNDR ²õ²â²õ³Ù±ð³¾Ìý

This may be a two-step process. Depending on your requirements you may need to flag properties on your system with a new payment code, and/or add the properties to a new payment group.Ìý

7.2 Matching schools to NNDR ±è°ù´Ç±è±ð°ù³Ù¾±±ð²õÌý

Billing authorities will need to map DfE바카라 사이트™s schools바카라 사이트™ data to their NNDR property data.Ìý

For maintained schools and academies, this can be done through a combination of matching postcodes and school names.Ìý

7.3 Entering your data into the spreadsheetÌý

For each row/claim, enter the:Ìý

  • name of the school (ratepayer/liable parties)Ìý
  • property descriptionÌý
  • property address line 1Ìý
  • property postcodeÌý
  • property reference numberÌý
  • account reference numberÌý
  • amount due/net liabilityÌý
  • if the property (or sports field) is being used for educational purposes

Do not add, remove, or change the names of any columns as this will prevent the service from accepting your claim.ÌýÌý

The name and address of the school you are claiming for, should match the equivalent DfE data. However, we understand that there may be minor discrepancies. We use this data to confirm reference numbers and claims values have been entered in the correct row.Ìý

7.4 Including missing schools in your claimÌýtemplate

If there are schools relevant to your billing authority which are not listed in the schools and academies spreadsheet provided by DfE, you can manually add these to your claim template following these steps:Ìý

  1. Create a new row on the claim template and add the property reference number, the NNDR account reference number and the claim amount.Ìý

  2. Find the UKPRN, official school name and address by using .

  3. Add the UKPRN, name and address to the relevant row.Ìý

You do not need to contact us about these properties. We will identify them during the claims바카라 사이트™ validation process.Ìý

7.5 Properties you can or are unable to make a claim forÌý

The following properties should not be included in your claim:Ìý

  • maintained nursery schools/early years settings that are not part of the overall school operation for example run by a private providerÌý
  • buildings used for non-educational purposes, for example, office and premisesÌý
  • rented buildingsÌý
  • FE ±ð²õ³Ù²¹²ú±ô¾±²õ³ó³¾±ð²Ô³Ù²õ바카라 사이트¯Ìý
  • private schoolsÌý

Early years provision which is part of the overall school operation (for example, nursery classes in primary schools) will continue to be funded as previous years under the central payment process.Ìý

Sixth form provision within secondary schools will continue to be funded as previous years under the central payment process.Ìý

We have detailed some examples below that may help you determine whether you can submit a claim:Ìý

  1. A school may have a playing field on a separate hereditament which is used by the school for educational purposes. The billing authority can submit a claim for this.Ìý

  2. A school has an adjacent nursery, which is a separate hereditament from the main school. Maintained nursery schools are not part of the new policy change so no claim can be submitted by the billing authority. The billing authority and the school must make arrangements to cover this rates bill.Ìý

  3. A school estate may be made up of a single hereditament which includes a nursery. As it is not possible to separate this property for rates purposes and it has been previously funded by DfE this will continue to happen under the central payment process. Where there is a clear requirement for a split, the billing authority and school must work together to have this rated separately. This is not a new policy change.Ìý

Example 1:

You have a playing field on a separate hereditament, and it is used by the school, you can claim for the playing fields. If you have a nursery which is part of a larger primary school that is a separate hereditament from the main school, you will not be able to claim for the nursery.Ìý

Example 2:

You have a single hereditament which includes a primary school, a maintained nursery school and playing fields. As it is not possible to separate out the hereditament into those areas which are relevant to DfE, and if these have been funded previously by DfE you can continue to submit a claim.Ìý

7.6 ¶Ù±ð³¦±ô²¹°ù²¹³Ù¾±´Ç²Ô²õÌý

Once you have completed uploading your claim, you will be presented with mandatory declarations.

You will not be able to submit your claim without agreeing to these declarations and to do this, you will need to tick each statement box to confirm your agreement.

Once you have completed this page, select 바카라 사이트˜Continue바카라 사이트™ to proceed.Ìý

7.7 °ä´Ç²Ô´Ú¾±°ù³¾²¹³Ù¾±´Ç²ÔÌý

The final form page confirms your claim has been submitted successfully. You will receive a unique reference number against your submission, followed by an explanation of what happens next.Ìý

You will also receive an email confirming successful submission of your claim.

It is important you make a note of your unique reference number as this information is not included in the confirmation email.

We will review your claim and contact you if we require any additional information.Ìý

7.8 Amend claim pageÌý

Claims can be amended up until the deadline by selecting the link to the . The deadline will not be extended. Once a new file is submitted, any previous submission(s) for this claim cycle will be overwritten.ÌýYou must resubmit the completed file with your full list of claims.

We will only review the latest file.Ìý

You will receive a new unique submission reference number for an amended claim.

7.9 Making in-year adjustmentsÌý

The service will remain open for any adjustments to rates claims. You can submit in-year adjustments until 2 February 2026. Any adjustments submitted after the deadline will be paid in the following claim year.

7.10 Historical claimsÌý

Billing authorities moving onto the central payment process in 2025 to 2026 will not be able to submit NNDR prior year adjustments for their local authority maintained schools using the claims service. This is because historic adjustments for 2024 to 2025 have been submitted by local authorities in the 2025 to 2026 authority proforma tool.Ìý

Billing authorities moving to the central payment process in 2025 to 2026 will pick up any prior year adjustments for their academies on previously paid claims back to 2019 to 2020 using the online service.Ìý

Academies whose billing authority remains on their existing NNDR process can submit changes to previously paid claims back to 2019 to 2020 up until 2 February 2026 via the existing NNDR academy service. Claims submitted after the 2 February 2026 deadline will be paid during 2026 to 2027 financial year.Ìý

You can read further information in changes to the payment process of schools바카라 사이트™ business rates.

8. ·¡²Ô±ç³Ü¾±°ù¾±±ð²õÌý

If you have read this guidance and have any questions about the NNDR process or how to complete the online form, you can contact us via the

9. What happens nextÌý

The information you have provided on your claim will be checked and validated against your funding allocation. As part of this process, we will carry out spot checks on receipted records.

10. ±Ê²¹²â³¾±ð²Ô³Ù²õÌý

Billing authorities will receive payments via Bacs as a single lump sum.ÌýÌý

Payments will be made on the last working day of the month.

For new claims, the first payments to billing authorities will be 30 June 2025.

The cut-off date for claim uploads for June payment is 22 May 2025.Ìý

Claims submitted after 22 May 2025 will be paid at the next reconciliation point.Ìý

A remittance advice is automatically sent to you when a payment is made. On this, we will provide a separate breakdown of individual payment amounts with their associated account reference numbers.Ìý

For reconciliation payments (positive adjustments to claims), the first payment will be made on 31 October 2025.ÌýÌý

The final payment for adjustments (which will include recoveries) will be made on 31 March 2026.Ìý

The claim submission cut-off date for October 2025 payments is 11 September 2025, and 2 February 2026 for March 2026 payments.Ìý

Any adjustment claims submitted after 2 February 2026 deadline, will be paid in the following claim year.ÌýÌý

In cases where we may have a query on a claim and we require clarification and/or further evidence, we will pay those claims within 2 months of receiving this additional clarification and/or evidence.

11. Annex 1: how to successfully validate your fileÌý

11.1 Complete your claim template file

You must first download the .Ìý

The template will save as an .XLSX file type (Excel) by default. You must convert your completed file to .CSV before you upload it.ÌýÌýÌý

The template contains the column headers in the exact format needed by the NNDR service to validate your claim.

To complete your claim file, you will need to:

  • remove example data

  • add your school-level data

  • do not change column headers or your file will be rejected

You can find further support on how to add your data to the file in section 7: completing your claim templateÌý

Make sure you have populated columns M, O, P and R correctly by using the pre-prepared drop-down lists. These columns relate to your property and are labelled as follows:ÌýÌý

  • is the property (or sports field) being used for educational purposes?
  • property liability year
  • is this an adjustment to a previous claim for the stated year?
  • reason for adjustment (only applicable if claiming an adjustment, otherwise leave blank)

11.2 Prepare your claim file for validation and uploadÌý

Follow the steps below to make sure your file will be successfully validated.

Step 1: Copy your data to a new blank workbook and save as .CSV (comma delimited) (*.csv)

Open a new blank workbook in Excel.Ìý

Select the column headers and school-level claim data from your completed claim file.

It is important that you only select the claim template header column range and rows containing your populated data. Do not include the example data already populated when you downloaded the template.

Image 2: column headers and data

Copy the selected column headers and data.ÌýÌýÌý

Paste this into the new blank workbook.ÌýÌýÌý

Select 바카라 사이트˜Save as바카라 사이트™ or 바카라 사이트˜Save a copy바카라 사이트™ from the file menu.ÌýÌý

Select file type 바카라 사이트˜CSV (comma delimited) (*.csv)바카라 사이트™ then 바카라 사이트˜Save바카라 사이트™. You can use any file name when saving your claim file, but it should be a short file name that does not include any special characters.

Image 3: saving your claim file as a CSV (comma delimited) (*.csv) file type

Step 2: Cleanse your data to remove commasÌý

You must remove all commas from your data.

To do this in Excel, you will need to select:

바카라 사이트˜Home>Find and Select>Replace바카라 사이트™.

Image 4: removing commas from data in the claim file

Type a comma into the 바카라 사이트˜Find what바카라 사이트™ box. Do not enter any data in 바카라 사이트˜Replace with바카라 사이트™ box.ÌýÌýÌý

Select 바카라 사이트˜Replace All바카라 사이트™.

Image 5: using the 바카라 사이트˜Replace All바카라 사이트™ function in the claim file

Step 3: Cleanse your data to check data formatsÌý

The data format must be 바카라 사이트˜General바카라 사이트™ in columns N (바카라 사이트˜Property net liability (the NEW FULL amount liable for the stated year and including any adjustments) £바카라 사이트™) and Q (바카라 사이트˜Property adjustment amount £바카라 사이트™).ÌýÌý

To do this:

  1. Click on the column label (N or Q).Ìý This will highlight the column.

  2. With the column selected, go to the 바카라 사이트˜Number바카라 사이트™ section of the 바카라 사이트˜Home바카라 사이트™ menu.

  3. Select 바카라 사이트˜General바카라 사이트™ from the dropdown menu.

Image 6: selecting 바카라 사이트˜General바카라 사이트™ as the data format in column N of the claim file

Step 4: Cleanse your data to remove empty rows

Select all empty rows up to and including row 1020 and delete them by right clicking the mouse and selecting 바카라 사이트˜Delete바카라 사이트™.

Step 5: Other checks to ensure successful validation

You must populate all columns except for the last 2 which are for adjustments only. If you have missed a field (for example, a missing postcode), the service will ask you to provide the missing data before resubmitting your file.Ìý

Image 7: example of a completed claim file

UKPRN values in column G should be a valid 8-digit number (for example, 10012345). You can check UKPRN numbers by searching for schools directly in the service, or by reviewing the schools and academies spreadsheet.Ìý

If you have copied your billing authority code down the spreadsheet rows, you will need to check that Excel has not 바카라 사이트˜filled series바카라 사이트™ by escalating the code number by one each time.ÌýÌý

11.3 Upload your completed claim file into the NNDR serviceÌý

  1. Go to 바카라 사이트˜Upload your file바카라 사이트™ page within the NNDR service.

  2. Select 바카라 사이트˜Choose File바카라 사이트™ button.

Image 8: uploading a completed claim file into the NNDR service

This will launch a pop-up window. Use this to navigate to your completed CSV (comma delimited) (*.csv) file saved on your computer.

Image 9: saving your file on your computer

Once your file has been uploaded, select 바카라 사이트˜Save and continue바카라 사이트™.Ìý

The service will scan the file for viruses and validate your file data. This may take a short while, depending on your service provider.ÌýÌý

The file validation check scans the content of your completed file. It checks that your file has the correct column headers in the correct position, all data is formatted correctly, and that there is no missing data.ÌýÌýÌý

The validation process works through each of the checks in order. If your file fails one of the steps, the validation check will stop and provide you with a report on screen of how to fix the issue. The report will include the cell reference numbers of any missing data, or data items that must be corrected.

You must open your saved file outside of the service to fix any errors.Ìý You may want to log out and sign in to the service again before re-uploading your amended file to ensure that you have not been 바카라 사이트˜timed out바카라 사이트™ whilst making your amendments.Ìý

11.4 Error messagesÌý

This section covers the typical errors you might encounter when uploading your claim template and provides solutions to clear them.

The selected file must be CSV

If the uploaded template is not saved as a .CSV file, you must save the template as a .CSV file and re-upload it.Ìý

Column title is missing or mismatched

This error message means you may be using an out of date version of the claim template.

Download the current template then copy and paste data from the old template across to the new template.

It is important to ensure all populated columns transferred across from the old template to the new one match.

An unexpected error occurred while scanning your fileÌý

If you experience an unexpected error, we recommend you make another attempt to upload your template.

If you continue to get an error message, try the following:

  • clear your cache and cookies
  • update your browser to the latest version
  • upload your template from a different device or network

If you are still unable to upload your file, you can contact us using the

11.5 Successful validation

Once you have removed any errors and re-uploaded your file, select 바카라 사이트˜Save and continue바카라 사이트™.

You will then be directed to the mandatory declarations agreements and then able to submit your claim.

We will review your claim file and contact you if we need any further information to process your claim.