Contact the MHRA
How to contact the MHRA for specific services or enquiries.
Review the information below and choose the most relevant contact for your enquiry. Selecting the appropriate contact will speed up our response time in coming back to you.
Medicines regulations
Marketing authorisations, variations and licensing guidance
We have guidance on Medicines: licensing and applications collection, including information about new applications, post-licensing, advertising, product information and fees.
Regulatory information service (RIS)聽
RIS acts as the single main point of contact for marketing authorisation holders of medicines and their representatives. If you cannot find the information you need on the website, email us in the first instance to ensure your request is appropriately handled:聽
New licence applications:바카라 사이트�RIS.NA@mhra.gov.uk聽
Variations:바카라 사이트�variationqueries@mhra.gov.uk聽
Phone (weekdays 9am to 5pm): 020 3080 7400聽
Other contacts:聽
Queries on orphan medicines and orphan designation:바카라 사이트�orphan@mhra.gov.uk聽
Queries on packaging and patient information leaflets:바카라 사이트�patient.information@mhra.gov.uk
Pharmacovigilance聽
We have guidance on Pharmacovigilance procedures.聽
General queries on pharmacovigilance procedures:바카라 사이트�vigilanceservice@mhra.gov.uk聽
Queries on UK qualified person responsible for pharmacovigilance (QPPV), UK pharmacovigilance system master file (PSMF) and the establishment of pharmacovigilance systems:바카라 사이트�gpvpinspectors@mhra.gov.uk.聽
Manufacturer and wholesale dealer licences (medicines)聽
Queries on applications for licences and registrations covering manufacturing, wholesaling, brokering and importing of medicines and active substances:바카라 사이트�pcl@mhra.gov.uk.
MHRA Portal聽
Queries on registering and submitting product licence applications using the MHRA Portal, phone: 020 3080 7100聽or email바카라 사이트�portal.manager@mhra.gov.uk.
MHRA Submissions Portal聽
Guidance: Register to make submissions to the MHRA.
For troubleshooting queries on registering and submitting product applications using the Submissions Portal, email바카라 사이트�submissions@mhra.gov.uk.聽聽
Importing and exporting聽
We have guidance for UK wholesalers and manufacturers on how to import human medicines including unlicensed medicines, how to apply for a licence and how much it costs.聽
To check the suitability of your qualifications/professional body membership, email바카라 사이트�GDP.Inspectorate@mhra.gov.uk.聽
Queries on importing investigational medical products (IMPs) from approved countries, complete the바카라 사이트�바카라 사이트痑nd email it to바카라 사이트�gmpinspectorate@mhra.gov.uk.聽
Queries on exporting active substances manufactured in the UK, complete the바카라 사이트�바카라 사이트痑nd email it to바카라 사이트�gmpinspectorate@mhra.gov.uk.
Medicines for children聽
We have guidance on the legal requirements for children바카라 사이트檚 medicines.聽聽聽
General queries on paediatric submissions including paediatric investigation plan (PIP) and waiver applications, modification procedures and compliance checks:바카라 사이트�ukpip@mhra.gov.uk.聽
Submitting a cover letter or final assessment report:바카라 사이트�paediatricstudies@mhra.gov.uk.
Clinical trials of medicines聽
We have guidance on Clinical trials for medicines.聽聽
If you are checking the status of a clinical trial submission, have a general clinical trial query or a technical query regarding an application you have submitted or plan to make, phone (weekdays 8:30am to 4:30pm) 020 3080 6456聽or email바카라 사이트�clintrialhelpline@mhra.gov.uk.
Report problems with medicines聽or medical devices
You can submit a report through the for any suspected side effects聽to a medicine聽or suspected adverse incidents with a medical device.聽
Defective medicines reporting centre聽(DMRC)
Email:바카라 사이트�dmrc@mhra.gov.uk.
DMRC (office hours) 020 3080 6574 (8:45am to 4:45pm Monday to Friday).聽
DMRC (out of hours) 07795 641 532 (urgent outside of normal working hours, at weekends or on public holidays). Do not leave voicemail messages at this number during normal working hours as they will only be picked up out of hours.聽
Medicines enforcement聽
For queries on potential illegal dealings with medicines, email thebureau@mhra.gov.uk.
Members of the public or healthcare professionals can report suspected falsified medicines through the바카라 사이트�.
Other stakeholders can report suspected falsified medicines by email:바카라 사이트�fakemeds@mhra.gov.uk.
Medical devices regulation聽
We have guidance on regulating medical devices.聽
General device queries:바카라 사이트�info@mhra.gov.uk.
We have guidance on registering medical devices including user guides for our online registration service. For any queries, contact device.registrations@mhra.gov.uk.
Queries relating to compliance issues for medical devices:바카라 사이트�devices.compliance@mhra.gov.uk.
Payment queries聽
Guidance: Make a payment to MHRA - 바카라 사이트.
Accounts receivable:바카라 사이트�sales.invoices@mhra.gov.uk.
Accounts payable바카라 사이트�Accounts.Payable@mhra.gov.uk.聽
The National Institute for Biological Standards and Control (NIBSC)
Information about interim arrangements for some biological products:바카라 사이트�cpb@nibsc.org.
Queries on biological reference materials:바카라 사이트�standards@nibsc.org.
Whistleblower referrals聽
Contact the whistleblowing section if you are reporting on issues as an employee, ex-employee or third-party employee of the company or organisation in question.聽
Email바카라 사이트�whistleblower@mhra.gov.uk聽or phone 07778 168204.
All other queries about potential illegal dealings should go to바카라 사이트�Medicines enforcement.聽
Data protection聽
For all data protection queries:바카라 사이트�DataProtection@mhra.gov.uk.
Customer services聽
If any of the information above does not answer your query, contact the Customer Experience Centre:바카라 사이트�info@mhra.gov.uk.
or phone (weekdays 9am to 5pm): 020 3080 6000聽
or write to: MHRA聽
10 South Colonnade聽
Canary Wharf聽
London E14 4PU聽
To reproduce or re-use any MHRA material see our바카라 사이트�guidance on reproducing MHRA information.聽
News centre聽
Media enquiries (including out of hours):聽
Phone 020 3080 7651聽or email바카라 사이트�newscentre@mhra.gov.uk.
Updates to this page
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The telephone numbers for both Accounts receivable and Accounts payable areas have been removed as they are no longer active. Updated contact numbers will be added in due course.
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Added Data Protection contact details
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Added information about COVID-19 and urgent regulatory flexibility enquiries over the Easter weekend.
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Added information about MHRA services and using email or telephone to contact us during the coronavirus (COVID-19) response period.
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Change of Accounts payable supplier contact phone numbers.
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Added a section on contacts for EU exit no deal enquiries.
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Added new contact details for Medical Devices.
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Added contact details for submission enquiries.
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Updated the contact information for the Clinical Trials helpline.
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Updated contact details
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Contact details for medicines enforcement updated.
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First published.