Guidance

SGSA stewarding factsheet 1: Overview

Published 1 August 2023

Background

Safety management seeks to ensure that all people present at an event not only are safe but also that they should have sufficient confidence in the safety management operation to feel safe.

No matter how basic or sophisticated the venue, or how technologically advanced the safety systems in place 바카라 사이트” CCTV coverage, communications network, alarm systems and so on 바카라 사이트” it is the competency and capacity of the venue바카라 사이트™s human resources that will ultimately determine the quality of the safety management operation. This includes:

  • a senior executive with overall responsibility for safety
  • a safety officer to plan and oversee the event day operation
  • supervisory stewards to form a link in the chain of command between the safety officer and all other stewards
  • stewards performing locational or functional roles
  • a named individual with a responsibility for security
  • event attendants carrying out non-safety-critical roles

Safety, security and service

It is widely acknowledged that the delivery of a safe event is achieved by adopting an integrated and balanced approach towards the core elements of safety, security and service, as advocated by the Council of Europe. In brief, these are:

Safety: Protecting the health and well-being of individuals and groups inside or outside in the vicinity of the sports ground.

Security: Preventing, reducing the risk and/or responding to any violence or other criminal activity or disorder committed in connection with the event.

Service (which we refer to as non-safety critical roles): Making individuals and groups feel comfortable, appreciated and welcome when attending an event.

Factsheet series

This factsheet series provides an overview of the existing Sports Grounds Safety Authority (SGSA) guidance on stewarding and safety personnel.

Factsheet 2: Safety, security and non-safety critical roles 바카라 사이트“ outlines the roles stewards and other safety personnel perform.

Factsheet 3: Stewarding roles and duties 바카라 사이트“ outlines the roles and duties central to the safe delivery of events.

Factsheet 4: Qualifications 바카라 사이트“ outlines the qualifications available for spectator safety personnel.

Factsheet 5: Training 바카라 사이트“ outlines the venue, event and role specific training required for safety personnel.

Factsheet 6: SIA stewarding exemption for sports grounds 바카라 사이트“ outlines the requirements for stewards performing security roles.

Factsheet 7: Briefing and debriefing 바카라 사이트“ outlines the who, what, where, when and how of briefing and debriefing all safety personnel.

Factsheet 8: Management and HR 바카라 사이트“ outlines some of the management and human resources issues that should be considered.

These are also available on the .

Research

The SGSA, on behalf of the Department for Culture, Media and Sport (DCMS), has commissioned a number of research projects on stewarding. These have assisted in plans to scope a reform of stewarding.

Key findings

87% of stewards are satisfied with their role.

Quality of training and qualifications is inconsistent

The areas of least satisfaction:

28% working benefits

44% opportunities for career progression

57% the pay

Find out more

Further details can be found in the SGSA바카라 사이트™s existing guidance:

  • 바카라 사이트“ Sections 3.10 바카라 사이트“ 3.13 and Section 4.1 바카라 사이트“ 4.22.
  • 바카라 사이트“ Section SG03 4.12 바카라 사이트“ 4.26.