Rail ticketing and fares

Smart ticketing, rail fares, ticketing reviews, regulations and standards.

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Guidance and regulation

• Great British Railways online rail ticket retailing
  • Notice
  • 22 January 2025
  • Department for Transport
• Secretary of State for Transport's Ticketing and Settlement Agreement ticket office guidance
  • Guidance
  • 21 February 2023
  • Department for Transport
• Guidance on rail passengers' rights and obligations: regulation No 1371/2007
  • Guidance
  • 24 March 2020
  • Department for Transport
• London Midland ticket office opening hours decision
  • Guidance
  • 7 May 2013
  • Department for Transport

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News and communications

• Trials for contactless ticketing in the North and Midlands takes another step closer
  • 26 February 2025
  • Department for Transport
  • Press release
• Simpler train travel for the South East as contactless ticketing rolls out at 47 more stations
  • 20 January 2025
  • Department for Transport
  • Press release
• Back and bigger than ever: rail sale offers up to half price discounts on over 2 million tickets
  • 14 January 2025
  • Department for Transport
  • Press release
• Transport Secretary launches review of train company revenue protection practices
  • 13 November 2024
  • Department for Transport and Office of Rail and Road
  • Press release
• The Great British Rail Sale returns: discounts on over a million rail tickets
  • 20 January 2024
  • Department for Transport
  • News story

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Research and statistics

• Rail ticket types and journey purposes
  • 9 April 2025
  • Department for Transport
  • Research
• Delay compensation claims: 13 October 2024 to 4 January 2025 (Periods 8 to 10)
  • 3 April 2025
  • Office of Rail and Road
  • Official statistics
• Passenger rail usage: October to December 2024
  • 20 March 2025
  • Office of Rail and Road
  • National statistics
• Delay compensation claims: 21 July 2024 to 12 October 2024 (Periods 5 to 7)
  • 9 January 2025
  • Office of Rail and Road
  • Official statistics
• Passenger rail usage: July to September 2024
  • 19 December 2024
  • Office of Rail and Road
  • National statistics

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Policy papers and consultations

• Improving access to delay compensation
  • 9 August 2023
  • Office of Rail and Road
  • Consultation outcome
  • Date closed 28 August 2020
• Rail Penalty Fare value reform
  • 3 November 2022
  • Department for Transport
  • Consultation outcome
  • Date closed 03 June 2021
• Rail retail information: code of practice
  • 28 October 2022
  • Closed organisation: Office of Rail Regulation
  • Consultation outcome
  • Date closed 21 November 2014
• Pay-as-you-go on rail
  • 19 May 2022
  • Department for Transport
  • Consultation outcome
  • Date closed 01 May 2019
• Review of train operators바카라 사이트™ revenue protection policies
  • 18 December 2024
  • Office of Rail and Road
  • Closed call for evidence

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Organisations

• Department for Transport
• Office for Veterans' Affairs
• Cabinet Office
• Centre for Connected and Autonomous Vehicles
• Ministry of Defence