Technology

Choosing technology, development, integration, hosting, testing, security and maintenance.

Technology strategy for services

Choosing your technology and approach.

• Choosing technology: an introduction
• Using common platforms

Software development processes

Configuration, version control, pre-production environments, dependencies.

• Managing software dependencies
• Maintaining version control in coding
• Deploying software regularly
• Working in pre-production environments
• Manage your software configuration
• Making source code open and reusable

Building your service: the frontend

Device and browser requirements, progressive enhancement, HTTPS.

• Using HTTPS
• Building a robust frontend using progressive enhancement
• Designing for different browsers and devices
• Making sure your service works well on mobile
• Using CAPTCHAs
• Making your frontend accessible

Testing your service

Quality assurance, performance testing, vulnerability and penetration testing, exploratory testing.

• Exploratory testing
• Quality assurance: testing your service regularly
• Vulnerability and penetration testing
• Test your service's performance
• Testing with assistive technologies
• How to test frontend performance

Managing a live service

Uptime, availability, monitoring.

• Uptime and availability: keeping your service online
• Monitoring the status of your service

Integrating with external software and data

Open standards, moving away from legacy systems, using APIs.

• Moving away from legacy systems
• Working with open standards
• Application programming interfaces (APIs)

Hosting your service

Suppliers and domain names.

• Get a service domain name
• Managing service domains
• Deciding how to host your service

Protecting user information

Security, the cloud, fraud, cookies, user logins and sending email.

• Protecting your service against fraud
• Sending emails from your service
• Working with cookies and similar technologies
• Securing your information
• Securing your cloud environment for services
• Sending text messages securely