TCM1000561 - How to access and interpret function View Household Account to view the overpayments transferred for Cross Award Recovery
Step 1
On the 바카라 사이트˜Function Menu바카라 사이트™
- select 바카라 사이트˜Household바카라 사이트™ on the toolbar
- select 바카라 사이트˜View Claim Summary바카라 사이트™ from the options available
- enter the customer바카라 사이트™s NINO
- select the 바카라 사이트˜All바카라 사이트™ checkbox
- select 바카라 사이트˜OK바카라 사이트™.
If you are taken to the 바카라 사이트˜Select Application바카라 사이트™ screen
- it means more than one tax credits application was received
- go to Step 2.
If you are taken straight to the 바카라 사이트˜Select Award바카라 사이트™ screen from the 바카라 사이트˜View Claim Summary바카라 사이트™ screen
- it means only one tax credits application has been received and gone into payment
- CAR is not applicable and 바카라 사이트˜View CAR바카라 사이트™ will be greyed out
- take no further action.
Step 2
Check the 바카라 사이트˜Status바카라 사이트™ on the latest claim
If the status on the latest claim is 바카라 사이트˜Award Issued바카라 사이트™ it means there is a current ongoing claim and Cross Award Recovery (CAR) could be taking place/selected
- select 바카라 사이트˜Award Issued바카라 사이트™ application. You will be taken to the 바카라 사이트˜Select Award바카라 사이트™ screen
- select the current ongoing claim
- select the most appropriate tax year for your enquiry, for example Cross Award Recovery Postings are posted onto the earliest previous year of the current claim. Details of latest payments will be shown on the current year
- select 바카라 사이트˜OK바카라 사이트™. If the 바카라 사이트˜signals바카라 사이트™ box displays, select 바카라 사이트˜cancel바카라 사이트™. You will be taken to the 바카라 사이트˜View Claim Summary - Initial바카라 사이트™ screen
- select 바카라 사이트˜HH Account바카라 사이트™. You will be taken to the View Award Period Summary - Household바카라 사이트™ screen
- select 바카라 사이트˜View CAR바카라 사이트™
Note: If the 바카라 사이트˜View CAR바카라 사이트™ button is greyed out this means that there have been no overpayments selected for Cross Award Recovery.
- go to Step 3.
If the status on the latest claim is 바카라 사이트˜Finalised바카라 사이트™ or 바카라 사이트˜Terminated바카라 사이트™ and the end date was prior to 13 October 2014, CAR will not have taken place or been selected as it is not applicable. Take no further action.
If the status on the latest claim is 바카라 사이트˜Finalised바카라 사이트™ or 바카라 사이트˜Terminated바카라 사이트™ and the end date was after 13 October 2014, CAR will not currently be taking place, but it may have done when it was in payment from 13 October 2014 to the end date. Go to Step 3.
If you are taken straight to the 바카라 사이트˜Select Award바카라 사이트™ screen from the 바카라 사이트˜View Claim Summary바카라 사이트™ screen, it means only one tax credits application has been received and gone into payment. CAR is not applicable and 바카라 사이트˜View CAR바카라 사이트™ will be greyed out. Take no further action.
Step 3
On the 바카라 사이트˜View CAR Summary바카라 사이트™ screen you will be able to view
- all overpayments that have/had been transferred from previous claims
- the balance of each individual overpayment transferred in
- the total of Cross Award recoveries made
- the amount of Cross Award Recovery amount remaining
- the amount of overpayment(s) that were transferred back to the originating year(s) and the reason
Field details for the View Cross Award Summary screen. Some fields will only appear on the CAR screen depending on the circumstances of the case.
| Field Title | Description | Information |
|---|---|---|
| Prd End Date | The end date of the period in which the transferred overpayment occurred | Where a claim ends between 06/04/20XX and 05/04/20XX year, that end date will be displayed. Otherwise the date will be 05/04/20XX |
| Transferred In Date | The date the overpayment was transferred in to be collected from the current claim | Overpayments can be added to current ongoing awards for Cross Award Recovery at different times. The order that overpayments display on the View Cross Award Summary screen will be period end date in chronological order (oldest tax year at the top), followed by transferred in date |
| Household | This will display which household the overpayment was transferred in from | If the overpayment has transferred in from a single household, it will display the single customer바카라 사이트™s NI number. If the overpayment has transferred in from a previous joint household, it will display the word 바카라 사이트˜joint바카라 사이트™ |
| WTC and CTC amount & WTC/CTC Total | This will display individual amounts for WTC and CTC | It will also display the total amount for each overpayment |
| Transferred Back | The amount of overpayment transferred back to the award where the overpayment originally occurred | This will display when an overpayment is no longer available for Cross Award Recovery. It will show the amount of overpayment transferred back to the award where the overpayment originally occurred |
| Transfer Reason | Displays the reason the overpayment returned to the award where the overpayment originally occurred | It will say either 바카라 사이트˜RECONCILED바카라 사이트™ or 바카라 사이트˜APPEALED바카라 사이트™. Note: When it shows 바카라 사이트˜appealed바카라 사이트™, there may not necessarily have been/is an appeal. The appeal marker can be used to recall the overpayment back to the award where the overpayment originally occurred. For example, to carry out a remission. Check Household Notes to see if there is an open appeal |
| Other Household Overpayment(s) Exist | Will highlight that overpayments other than CAR have arisen after the CAR transfer | The View Cross Award Summary screen will only display overpayments transferred in by Cross Award Recovery. There may be other overpayments, for example, cross year or in-year recovery, which will not be shown on the CAR screen |
| Recoverable Amount | This is the total overpayment available to be recovered by Cross Award Recovery | The amount will be the total amounts of 바카라 사이트˜WTC/CTC Total바카라 사이트™ minus total amounts of 바카라 사이트˜Transferred Back바카라 사이트™ |
| Recovery To Date or Reconciled Cross Award Recovery | Whilst CAR is ongoing, this will show how much Cross Award Recovery has been made to date | If reconciliation has taken place and/or the claim ends, and/or we can no longer collect recoveries, this field title will change to 바카라 사이트˜Reconciled Cross Award Recovery바카라 사이트™ and will show how much was recovered via Cross Award Recovery. Note: 바카라 사이트˜Recovery to Date바카라 사이트™ can change to 바카라 사이트˜Reconciled Cross Award Recovery바카라 사이트™ |
| Cross Award Recovery Remaining | This is the amount of Cross Award overpayment still yet to be recovered | This amount will be the difference of 바카라 사이트˜Recoverable Amount바카라 사이트™ minus 바카라 사이트˜Recovery to Date바카라 사이트™ |
| Earlier and Later | Will only display when there has been more than one period of Cross Award Recovery activity in the same award | Overpayments can be made available for Cross Award Recovery at different times of a tax credit award. If an overpayment from a previous claim which was transferred in has been fully recovered by Cross Award Recovery, it will not show on the main screen in 바카라 사이트˜View CAR바카라 사이트™. Instead it can be viewed by using the 바카라 사이트˜Earlier바카라 사이트™ button and to revert back to details of the later period, you can select the 바카라 사이트˜Later바카라 사이트™ button. Identifiable where the buttons are not greyed out |