TCM1000560 - How to set up a payment plan on the National Direct Debit System (NDDS)

Version 1.0

Changes to previous version - new guidance

Step 1

  • select 바카라 사이트˜Time To Pay바카라 사이트™ from the options available in the 바카라 사이트˜Plan Type바카라 사이트™ field
  • select 바카라 사이트˜Telephone바카라 사이트™ from the options available in the 바카라 사이트˜Creation Channel바카라 사이트™ field
  • select 바카라 사이트˜Continue바카라 사이트™. You will be taken to the 바카라 사이트˜Create Time To Pay바카라 사이트™ screen
  • select NTC from the options available in the 바카라 사이트˜Head of Duty바카라 사이트™ (HoD) field

Note: The HoD details may have been carried forward from your search results

  • enter the HoD reference in the 바카라 사이트˜HoD Reference바카라 사이트™ field

Note: The reference is made up of the customer바카라 사이트™s NINO excluding the suffix, the entitlement end date, head of duty ref (which is always N for NTC) and the 바카라 사이트˜Check Character바카라 사이트™ which you will have obtained from 바카라 사이트˜Print Payslip바카라 사이트™

For example

AA123456300609NR

  • enter the total amount that the customer has agreed to pay against this HoD reference in the 바카라 사이트˜Amount Due바카라 사이트™ field

Note: For multiple overpayments from within the same household you must enter each year separately starting with the earliest year

Note: If the customer has overpayments from a previous household you must create a new Payment Plan for these. Under no circumstances can overpayments from different households be included within the same entry on NDDS

  • if applicable enter the date of the initial payment in the 바카라 사이트˜Initial Collection Date바카라 사이트™ field

Note: This must be at least 14 days after the date you set up the arrangement

  • if applicable enter the amount of the initial payment in the 바카라 사이트˜Initial Collection Amount바카라 사이트™ field

Note: The Initial Collection Date / Amount fields are there specifically to allow you to negotiate a larger initial payment. However a smaller amount can be entered if that is what you have agreed with the customer. You can also use this field to adjust the amount of the final payment

  • enter the date of the first instalment to be collected after the initial payment in the 바카라 사이트˜Regular Collection Date바카라 사이트™ field
  • select the frequency of payments from the options available in the 바카라 사이트˜Frequency바카라 사이트™ field

  • enter either

    • the amount to be regularly collected in the 바카라 사이트˜Regular Collection Date바카라 사이트™ field, or
    • the date the final payment will be collected in the 바카라 사이트˜End Date바카라 사이트™ field, or
    • the number of payments to be made in 바카라 사이트˜The Number of Collections바카라 사이트™ field
  • select 바카라 사이트˜Calculate Summary바카라 사이트™. A summary of the payment plan will be displayed below

  • From the 바카라 사이트˜Summary바카라 사이트™ screen confirm with the customer,

    • when the first payment will be taken
    • the amount of the first payment
    • the monthly payments
    • when and how much the final payment will be

If the customer agrees with the payment plan

  • select 바카라 사이트˜Save바카라 사이트™
  • select 바카라 사이트˜Finish바카라 사이트™

If the customer wants to amend, or does not agree with, the payment plan

  • select 바카라 사이트˜Change Payment Plan바카라 사이트™
  • return to the beginning of this step to re-enter the details