TCM1000447 - How to view Household Account to establish if all the manual payments have been posted to the customer's account
Step 1
On the 바카라 사이트˜Function Menu바카라 사이트™
- select 바카라 사이트˜Household바카라 사이트™ on the toolbar
- select 바카라 사이트˜View Account바카라 사이트™ from the options available. You바카라 사이트™ll be taken to the 바카라 사이트˜Key Entry Data - Applicant바카라 사이트™ screen
- enter the customer바카라 사이트™s NINO
- select the 바카라 사이트˜All바카라 사이트™ checkbox
- select the 바카라 사이트˜Postings바카라 사이트™ checkbox
- select 바카라 사이트˜OK바카라 사이트™. You바카라 사이트™ll be taken to the 바카라 사이트˜Select Award바카라 사이트™ screen
Note: An error message may be displayed stating you are denied access to details for that customer. If this happens, follow the guidance in TCM0068160. - go to Step 2.
Step 2
Note: Cash cheques may have been used as a payment method prior to April 2017, however since April 2017 customers will need to be paid directly into a bank or building society account. Customers will be required to supply us with account details to enable payments to be made.
On the 바카라 사이트˜Select Award바카라 사이트™ screen
- select the tax year which relates to the manual payments you noted at step 2 of the guidance you were following
- select 바카라 사이트˜OK바카라 사이트™. You바카라 사이트™ll be taken to the 바카라 사이트˜View Award Period Postings바카라 사이트™ screen
- from the notes you made at step 2 of the guidance you were following, check that all the manual payments have been recorded posted on the schedule. This will be shown as one of the following Posting types
- 바카라 사이트˜MGPC바카라 사이트™ for manual payments for Child Tax Credit (CTC)
- 바카라 사이트˜MGPW바카라 사이트™ for manual payments for Working Tax Credit (WTC)
- 바카라 사이트˜MGPM바카라 사이트™ for multiple manual payments.
Note: The schedule breaks down the total amount for each manual payment, for example a payment of £1,000 recorded on Household Notes will show as £350, £350 and £300 on the schedule with the same due date.