TCM0284400 - Specialist areas - Complex: Complex cases - state nationals covered by international agreements (Info)

Customers who are subject to immigration control can still claim WTC (but not CTC) if they are

  • nationals of states that have ratified the European Convention of Social and Medical Assistance or the 1961 Council of Europe Social Charter

and

  • lawfully present in the UK.

Customers who are subject to immigration control can still claim CTC (but not WTC) if they are

  • nationals of a state with which the European Community has concluded an agreement for equal treatment for workers in the field of social security

and

  • lawfully working in the UK.

All claims received from customers who originate from a country that has ratified these international agreements will be treated as a complex case and must be processed by the Manual Payments Team.

The customer바카라 사이트™s country of origin will determine whether they are entitled to WTC or CTC. For further details, use TCM0320300 (Non-European Union (EU) - entitled to CTC and/or WTC).

There is an Action Guide for this subject, select TCM0284420 to access it