TCM0138440 - Miscellaneous (P to V): ADD - Jobseeker's Allowance

Checklist

Before you follow this guidance make sure

  • you have the correct user roles to follow this guidance. Use the B&C Roles and Access Catalogue. You can find this by going to the Benefits & Credits homepage, selecting 바카라 사이트˜R바카라 사이트™ on the B&C A-Z index, selecting 바카라 사이트˜Roles and Access Process바카라 사이트™, selecting 바카라 사이트˜Roles & Access Catalogue바카라 사이트™ from the Related links menu
  • you are in the correct MU. Use TCM0322460 for the correct MU number
  • you have access to 바카라 사이트˜Access To DWP Data바카라 사이트™ (ADD) System

Guidance

Note: When sending customer, staff or process data to another individual or team, make sure you follow the latest data security guidelines or contact the Data Guardian or Data Security Team for advice.

Step 1

Access 바카라 사이트˜ADD바카라 사이트™ from the HMRC intranet. For how to do this use TCM1000014

Note: You must ensure that the personal details you are viewing relate to the person that is held on the tax credits computer. If the person held on 바카라 사이트˜ADD바카라 사이트™ is not the same person that is held on the tax credits computer under that NINO, you must complete an M1 referral form (Word 101KB).

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Step 2

Check the 바카라 사이트˜Award Details바카라 사이트™ section of the 바카라 사이트˜ADD Award Summary바카라 사이트™ screen. This will show the type of JSA the customer is in receipt of

If the customer is in receipt of JSA(C)

Note: JSA(C) is a taxable benefit that is taken in as income for tax credit purposes and must not be included as a benefit.

  • take no further action

If the customer is in receipt of JSA (IB), go to Step 3.

If the customer JSA is unclear

  • contact the appropriate DWP local office for clarification. For how to do this, use TCM1000097
  • take action as advised.

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Step 3

Confirm the start and end dates of entitlement. For how to do this, use 바카라 사이트˜ADDM230바카라 사이트™ of TCM1000014

  • make a note of the 바카라 사이트˜Claim Date바카라 사이트™
  • check if an 바카라 사이트˜End Date바카라 사이트™ is displayed

If there is no end date, the award is still in payment, return tothe guidance you were previously following.

If the information for start and end dates is not clear on this screen

  • contact the appropriate DWP local office for clarification. For how to do this, use TCM1000097
  • take action as advised.