Guidance

What you can do if things are seized by HMRC or Border Force

Find out what to do if you have something seized (Notice 12A).

This guidance applies if HMRC or Border Force have seized something from you, such as goods and vehicles, under section 139 of the . It does not apply to seizures carried out under any other law.

You can find the details of the things seized from you on one of the following:

  • a seizure information notice (receipt of goods seized) handed to you or your agent if the thing was seized in your or their presence 바카라 사이트 the reason for the seizure should have been explained to the person present at the time of the seizure
  • a notice of seizure sent to you if you or your agent were not present when the thing was seized

This guidance applies to seizures by HMRC or Border Force because the process is the same even though they are separate government organisations. However, there are different contact details for HMRC and Border Force. It바카라 사이트s important that you contact the correct organisation, depending on who seized something from you, so your case can be dealt with promptly.

This guidance does not apply to:

  • seizures of cash under the
  • seizures made under section 19 of the

If your cash or goods have been seized under either of these acts, your receipt or notice of seizure for these will include details about what you can do.

What to do when you have something seized

Personal property

If HMRC or Border Force has seized your vehicle, you should take as much of your personal property from it as you can, particularly any high-value things. You should tell the seizing officer about any property you are unable to take so they can record it.

Smaller items will be placed in a sealed bag. You바카라 사이트ll not be allowed to take any seized things or items of property that are being held as evidence of any criminal proceedings.

If you want to arrange for the collection of any property you could not take with you at the time, you should write to the address on either the:

  • seizure information notice (receipt of goods seized)
  • notice of seizure

Your letter must arrive within 45 days of the date of seizure and you should mark it 바카라 사이트personal property바카라 사이트. You must collect or make arrangements for collection of your personal property within a reasonable period (2 months from the date of seizure). If you do not collect your personal property within the 2 months, it바카라 사이트ll be disposed of.

Documents that have been taken from you

If you are present at the time of seizure, HMRC or Border Force will, whenever possible, give you copies of any documents they take from you. If they did not do that or you were not present at the time of seizure, you can apply for copies by writing to the address on the seizure information notice (receipt of goods seized) or on the notice of seizure.

Your options if you disagree with the seizure

If you have had something seized by HMRC or Border Force and you do not accept there was a legal right to seize it and you want them to consider returning it, you have 3 options. You can:

  • option 1 바카라 사이트 challenge whether the seizure was lawful by sending a notice of claim to HMRC or Border Force 바카라 사이트 find out how to do this in 바카라 사이트challenging HMRC바카라 사이트s or Border Force바카라 사이트s legal right to seize something바카라 사이트
  • option 2 바카라 사이트 write to HMRC or Border Force asking for the thing to be returned to you even if you accept it was seized legally, this is called restoration 바카라 사이트 find out how to do this in 바카라 사이트if you want HMRC or Border Force to return the seized things바카라 사이트
  • option 3 바카라 사이트 challenge whether the seizure was lawful and at the same time ask for it to be returned

It바카라 사이트s important to understand that challenging whether the seizure was lawful (option 1) and asking for restoration (option 2) are 2 completely separate processes. Considering whether a seizure is lawful is a matter that is dealt with before a court by way of condemnation proceedings, usually by a magistrates바카라 사이트 court, or in Scotland the Sheriff바카라 사이트s court.

Restoration is decided by either HMRC or Border Force but if you do not agree with their decision you can ask for a statutory review. A statutory review decision can be appealed against at tribunal.

If you choose option 3, the 2 processes may be dealt with at the same time but in separate ways. They cannot be combined because magistrates바카라 사이트 courts and tribunals have different areas of authority.

If you do not challenge whether the seizure was lawful by submitting a notice of claim, you바카라 사이트ll not be able to challenge it later at the tribunal.

If you believe something should not have been seized, you can challenge whether the seizure was lawful. You should send a notice of claim to HMRC or Border Force.

HMRC or Border Force must receive your notice of claim within one calendar month of either:

  • the date of seizure shown on the seizure information notice (receipt of goods seized)
  • the date shown on the notice of seizure

If HMRC or Border Force does not receive your notice of claim within the time limit, you바카라 사이트ll not be able to challenge whether the seizure was lawful.

The time limit is set by the law and there is no provision for late challenges. This means that unless the challenge is received within the one month time limit, ownership will pass to HMRC or Border Force (depending on who seized the goods). There is no other way to challenge whether the seizure was lawful even if you later decide to appeal against a duty assessment or wrongdoing penalty.

The one calendar month period starts on the day of the seizure and ends at 11:59pm on the last day of the one month period, irrespective of how many days are in the month. For example, if the seizure occurred on the 1 February, the period will end at 11:59pm on 28 or 29 February. For a seizure made on 10 October, the one month starts on 10 October and ends at 11.59pm on 10 November.

Circumstances when you can challenge a seizure

You may believe that HMRC or Border Force had no legal right to seize something because, for example:

  • excise goods brought into Northern Ireland from an EU country were for your own use or to be given away
  • goods imported into Great Britain (England, Scotland and Wales) from outside the UK, or into Northern Ireland from outside both the UK and the EU, were within your statutory allowance
  • duty has been paid on UK excise goods that are liable to duty
  • goods were not prohibited or restricted
  • a vehicle running on duty-rebated fuel (such as red diesel) was allowed to use it

If you believe something should not have been seized, you can challenge whether the seizure was lawful.

Who can challenge the seizure

Any person can challenge whether the seizure was lawful but the person who does that (or their solicitor) must swear an oath at court that they owned the thing at the time of seizure. As the owner you may ask someone else to send a notice of claim for you but it must include your signed authority for them to act on your behalf.

All challenges to seizure made by Border Force must include an authority form if you have a representative acting on your behalf. Failure to provide a signed authority may cause delay in Border Force giving you a decision. You can use the (ODT, 68.7 KB) to give your signed authority.

Where some of the seized things are owned by different people, each person who wants to challenge the seizure of their items must send a notice of claim to HMRC or Border Force within the time limit.

If you want to write a joint letter each person must:

  • sign the letter
  • give their full name and address
  • state which of the seized things their challenge refers to
  • use continuation sheets where necessary to include all relevant information

How to challenge the seizure

You can challenge a seizure by sending a notice of claim to HMRC or Border Force, depending on who made the seizure, setting out the reasons for your challenge.

When sending a notice of claim, we recommend that you:

  • write to us in English 바카라 사이트 this will allow us to process your request more efficiently and reduce delays
  • use a service that gives you proof of postage 바카라 사이트 failure to do so may result in your notice of claim being received outside the legal deadline, which may mean that we바카라 사이트ll not be able to proceed with your challenge

In legal terms, by making a notice of claim you are asking HMRC or Border Force to start court action known as condemnation proceedings. These proceedings decide whether something was liable to forfeiture and seized lawfully by HMRC or Border Force. The proceedings do not involve court action against any person to decide if they are guilty of an offence in relation to seized things, such as smuggling.

You may use the (ODT, 9.98 KB) to challenge the seizure of your things including cases where you claim excise goods were for your own use. If you prefer, you may write your challenge in your own words. The format of your claim will not affect how your case is treated but you must include:

  • clear reasons why you believe HMRC or Border Force was wrong to seize the thing
  • your full name and address
  • any reference you were given by HMRC or by Border Force
  • evidence of ownership if your vehicle has been seized
  • continuation sheets where necessary to ensure you include all the relevant information

A notice of claim should only list the things whose seizure you want to challenge. You should be as specific as possible, including quantities where possible such as the weight of rolling tobacco, number of cigarettes, litres of beer, wine or spirits and brand names. If you have had several things seized and you accept the seizure of some items was lawful, do not include those on your notice of claim.

Your case will be dealt with more quickly if it바카라 사이트s clear from the start what you are asking us to do.

Where to send your notice of claim

It바카라 사이트s important that you send your notice of claim to the correct address. If you do not send it to the correct address, there could be a delay in HMRC or Border Force dealing with your challenge against a seizure.

If your things were seized by Border Force, for example on arrival in the UK at a port or airport or at an import postal hub, you should send your notice of claim to:

National Post Seizure Unit
Border Force
3rd Floor
West point
Ebrington Street
Plymouth
PL4 9LT

or email: npsu@homeoffice.gov.uk

If your things were seized by HMRC and are excise goods, you should send your notice of claim to:

Solicitor바카라 사이트s Office and Legal Services
HMRC
Excise Reviews & Litigation
BX9 1ZT

or email: admin.excise.appeals.team@hmrc.gov.uk

Make sure you email the correct team or your email may be returned.

If your things were seized by HMRC and are customs goods, you should send your notice of claim to:

Solicitor바카라 사이트s Office and Legal Services
HMRC
Customs Reviews & Litigation
BX9 1ZT

or email: sols.customsra@hmrc.gov.uk

Make sure you email the correct team or your email may be returned.

For both HMRC and Border Force claims send as much information as you can so your notice of claim is referred to the correct person to deal with your case.

You should:

  • write in English 바카라 사이트 wherever possible
  • include any case reference numbers from the notice of seizure or seizure information notice (receipt of goods seized)

If you live outside the UK

If you live outside the UK or the Isle of Man you must provide additional information as well as sending a notice of claim. You must also send HMRC or Border Force the name and address of a solicitor in the UK instructed to act on your behalf and to accept the service of legal documents.

You should complete an agent authority form with the solicitor바카라 사이트s details to tell HMRC or Border Force that the solicitor is authorised to act on your behalf. You must do this within the one calendar month time limit for sending a notice of claim.

What happens after you바카라 사이트ve sent your notice of claim

When HMRC or Border Force receives your notice of claim, they바카라 사이트ll apply to the appropriate court for condemnation proceedings, which is the process for dealing with a claim against a seizure. The court sends you details of when and where the hearing will take place. You do not have to be legally represented at the proceedings unless you live outside the UK but you may want to instruct a solicitor to act on your behalf.

At the hearing you바카라 사이트ll be asked to confirm on oath that you owned the thing at the time it was seized. HMRC or Border Force has to prove the seizure was lawful and you바카라 사이트ll be able to tell the court why you disagree. You바카라 사이트ll need to prove the goods are duty paid if appropriate. The magistrate then decides whether HMRC or Border Force was right to make the seizure. These proceedings only decide what should happen to seized things. They do not decide any action against a person in relation to seized things so you바카라 사이트ll not get a criminal record just because the court decides HMRC or Border Force was right to seize something.

If your challenge is successful

If the court decides in your favour, the seized thing will be returned to you after all proceedings have been finalised. If HMRC or Border Force has already disposed of the seized thing, the owner has the right to ask for compensation of an amount equal to the:

  • sum paid for the goods in question
  • proceeds of sale (where HMRC or Border Force have sold the goods in question)
  • market value of the goods at the time of seizure

The market value of the goods at the time of a seizure may, for example, be the price you paid for them abroad. Alternatively, it might be an amount agreed by HMRC or Border Force and the owner of the goods. If HMRC or Border Force and the owner of seized items cannot agree on the market value of seized goods, an independent referee appointed by the Lord Chancellor may decide the value.

In  exceptional cases, where it can be shown that HMRC or Border Force has wrongfully interfered with the goods in question additional compensation can be considered for:

  • costs
  • travel expenses
  • interest

If your challenge is not successful

If the court finds in favour of HMRC or Border Force, it will make an order forfeiting the seized thing to them. The court may also order you to pay their costs.

If you change your mind during the process

You can withdraw your challenge against the seizure at any stage by writing to HMRC or Border Force but you may still have to pay some of their costs if the case is well advanced. If you decide to withdraw your challenge, it바카라 사이트s important that you write to HMRC or Border Force as soon as possible.

If you withdraw your challenge, you are accepting the seizure was lawful and the seized things will be condemned. It will not affect any request for restoration but you바카라 사이트ll not be able to challenge the legality of the seizure as part of a request for restoration.

If  you want to appeal against a duty assessment or wrongdoing penalty, you must have submitted a notice of claim to appeal on the grounds that excise duty:

  • was not payable
  • had already been paid

If you want HMRC or Border Force to return the seized things (restoration)

HMRC  and Border Force바카라 사이트s general policy is not to return seized excise goods such as:

  • alcohol
  • tobacco products
  • vehicles used for commercial smuggling
  • where there has been an attempt to evade duty
  • anything that is prohibited such as:
    • illegal drugs
    • offensive weapons
    • endangered plant or animal species

However, they바카라 사이트ll consider all requests for the return of seized things and take all relevant facts into account.

The process of returning a seized thing to someone is called restoration. HMRC and Border Force normally only restore a thing to its rightful owner but they바카라 사이트ll take arrangements with third parties into consideration.

HMRC or Border Force should receive the request for restoration within 45 days of either:

  • the date of seizure shown on the seizure information notice (receipt of goods seized)
  • the date shown on the notice of seizure

Check 바카라 사이트if seized things are disposed of바카라 사이트. For time limits for requesting the return of personal property, read 바카라 사이트personal property바카라 사이트 in 바카라 사이트what to do when you have something seized바카라 사이트.

If  you want goods returned where you believe they should not have been seized, you can challenge if the seizure was lawful by sending a notice of claim. This can include goods that are for your 바카라 사이트own use바카라 사이트.

Circumstances when you can ask for restoration

You can ask HMRC or Border Force to consider returning the seized thing even if:

  • you accept it was legally seized
  • you have already challenged the seizure and you바카라 사이트re waiting for a court hearing
  • the time limit for challenging the seizure has expired and ownership of the thing has passed automatically to HMRC or Border Force 바카라 사이트 this should be within 45 days

Your goods will not be restored if your reason for that request is that things were not legally seized or, in the case of excise goods, they were imported for your 바카라 사이트own use바카라 사이트. You should challenge if the seizure was lawful instead and must do this within one calendar month.

If the seizure involves a vehicle, it may have been restored to you immediately after it was seized, perhaps on payment of a restoration fee.

How to ask for restoration

You should ask for restoration of a seized thing in writing. You can use the (ODT, 10.3 KB). If you prefer to write in your own words, you must make it clear that you want the seized thing or things restored to you.

All restoration requests sent to Border Force must include an authority form if you have a representative acting on your behalf. Failure to provide a signed authority may cause delay in Border Force giving you a decision. You can use the (ODT, 68.7 KB) to give your signed authority.

When posting a letter to HMRC or Border Force, you should get proof of posting and keep it for your own records.

To help HMRC or Border Force deal with your request quickly, your letter should:

  • be written in English
  • include your full name and address
  • quote any reference number shown on the seizure information notice (receipt of goods seized) or notice of seizure
  • explain why you think the thing should be restored to you, giving the full circumstances and enclosing any available evidence to support your request
  • include proof of ownership of the thing (such as purchase receipts)

HMRC or Border Force will normally acknowledge your letter within 10 working days of receiving it.

Where to send your restoration request

It is important that you send your request for restoration to the appropriate office to avoid any delay in dealing with it.

If the goods were seized by Border Force, for example on arrival in the UK at a port or airport or at an import postal hub, you should write to:

National Post Seizure Unit
Border Force
3rd floor
West point
Ebrington Street
Plymouth
PL4 9LT

or email: npsu@homeoffice.gov.uk

If the goods were seized by HMRC, you should write to the HMRC office whose details are shown on the notice of seizure or seizure information notice. Exceptionally, where no details are shown on the notices, for excise goods you should write to:

Solicitor바카라 사이트s Office and Legal Services
HMRC
Excise Reviews & Litigation
BX9 1ZT

or email: admin.excise.appeals.team@hmrc.gov.uk

Make sure you email the correct team or your email may be returned.

If the goods seized are customs goods, write to:

Solicitor바카라 사이트s Office and Legal Services
HMRC
Customs Reviews & Litigation
BX9 1ZT

or email: sols.customsra@hmrc.gov.uk

Make sure you email the correct team or your email may be returned.

When you are writing to either HMRC or Border Force, you should include any case reference numbers on the notice of seizure or seizure information notice (receipt of goods seized) that will help identify the goods and make sure your restoration request is directed to the correct place.

If seized things are disposed of

HMRC and Border Force will dispose of perishable goods (including tobacco, beer and all food products) as quickly as possible. They usually begin disposing of non-perishable things (such as vehicles and spirits) within 45 days of the seizure.

HMRC or Border Force normally dispose of vehicles if storage costs are likely to exceed the value of the vehicle and where a restoration request has been considered and refused. This applies whether or not you have asked for a review.

If the seized thing has been destroyed, HMRC or Border Force cannot restore it to you but they바카라 사이트ll usually offer you an appropriate payment instead. The payment may be an amount equal to one of the following:

  • the sum paid by you for the goods in question
  • the proceeds of sale (where HMRC or Border Force have sold the goods in question)
  • the market value of the goods at the time of seizure and not including any additional compensation (for costs, travel expenses, interest)

What happens after you바카라 사이트ve sent your restoration request

When HMRC or Border Force receives your request for restoration, they consider all the facts and decide either to offer or refuse restoration.

If they offer to restore a seized thing, it will normally be on payment of a fee, which will vary depending on the specific circumstances. They may also ask you to pay any duty or VAT due. If you accept the offer and comply with any conditions related to it, the seized thing can be returned to you.

If you accept the restoration offer and take back possession of the seized thing but you are unhappy with the fee you paid, you can ask for a review of the restoration decision

What to do if HMRC or Border Force refuses restoration or you disagree with the restoration conditions

If you do not agree with HMRC바카라 사이트s or Border Force바카라 사이트s restoration decision, you can ask for it to be reviewed by an officer not previously involved in the matter. The letter giving you the restoration decision will tell you how to ask for a review. If you ask for a review, you should clearly set out the reasons why you disagree with the decision and include any supporting evidence.

HMRC or Border Force must receive your letter asking for a review within 45 days of the date of the restoration decision letter. This time limit applies to requests for a review of the:

  • decision to refuse restoration
  • restoration conditions, such as the decision to charge a fee

If you ask for a review after the 45-day time limit has expired, it will not be accepted unless you can give a reasonable excuse. So if your review request is outside the time limit, you should explain why it is late when making your request. If appropriate, you should include proof of postage.

If HMRC or Border Force does not agree that the reasons why your review request was late amount to a 바카라 사이트reasonable excuse바카라 사이트, you can appeal to an independent tribunal against their refusal. You must make that appeal within 30 days of the date of the refusal letter.

When HMRC or Border Force receive your letter asking for a review of their restoration decision, they have up to 45 days from the date they receive your letter to carry out a review and tell you the outcome.

An impartial review officer, who was not involved in the decision on the restoration of the seized thing, will consider your case and go over all documents relating to it. The review officer may contact you to explain or to ask for more information.

The review officer can confirm, vary or cancel the original decision. If the decision to be reviewed involves a restoration fee, the review officer may increase or decrease the fee or vary the decision to non-restoration or cancel the original decision. They바카라 사이트ll write to you to tell you the outcome of the review, and what to do if you disagree with it.

If you disagree with the outcome of the review

If you disagree with the review officer바카라 사이트s decision you have the right to appeal to a tribunal within 30 days of the review conclusion. You can only appeal to the tribunal about decisions involving restoration when the review has been completed. You cannot appeal to the tribunal without having a review.

The tribunal is independent of HMRC and Border Force. You should send your appeal against the review officer바카라 사이트s decision to the HM Courts and Tribunals Service and not to HMRC or Border Force. You must include a copy of the original restoration decision by HMRC or Border Force and a copy of the review officer바카라 사이트s letter telling you of the outcome of their review.

You can find more information about the tribunals service, including how to appeal to the tribunal, details of procedures leading up to a tribunal hearing, what happens at the hearing and how costs are treated, by visiting or by contacting them on telephone: 03000 123 1024 between 8.30am and 5pm.

You can have a restoration decision reviewed when you are challenging the seizure

You can send a notice of claim challenging whether the seizure was lawful to HMRC or Border Force and still ask for restoration of seized things. You can then ask for a review of the restoration decision before condemnation proceedings take place in court. If you are not satisfied with the outcome of the review of the restoration decision, you may then appeal to the tribunal.

HMRC or Border Force usually asks for a tribunal hearing to be postponed until condemnation proceedings have taken place. This is because challenging whether the seizure was lawful and reviewing a restoration decision are 2 separate things that cannot be dealt with at the same hearing. In particular, if you challenge whether the seizure was lawful and are successful, it may mean a tribunal hearing to decide restoration is no longer necessary.

Whether a seizure is lawful is decided by the magistrates바카라 사이트 court at condemnation proceedings. An appeal against HMRC바카라 사이트s or Border Force바카라 사이트s decision about restoration is decided at a tribunal hearing. The tribunal has no authority to decide whether a seizure is lawful so that part is usually dealt with first by the magistrates바카라 사이트 court.

This does not infringe your human rights because you have clear ways to challenge whether the seizure was lawful and to ask for restoration. It is just that they are separate procedures that must be dealt with in different places.

How to make a complaint

If you are unhappy with the way HMRC or Border Force has handled your case (because of delays or mistakes, for example) tell the person or office you have been dealing with. If they are unable to sort things out, ask for your feedback to be referred to the appropriate complaints team.

To  complain about how you were treated, or an officer바카라 사이트s professional conduct you should contact:

Make sure you contact the correct department as each can only deal with complaints about their own organisation.

HMRC complaints procedure: HMRC 바카라 사이트 complain about HMRC available online or by contacting imports and exports: general enquiries

Border Force complaints procedure: Border Force Notice 바카라 사이트 we welcome your feedback

Further information

You can get paper copies of Notice 12A and other information notices by contacting imports and exports: general enquiries.

You can contact the Border Force National Post Seizure Unit by writing to:

National Post Seizure Unit
UK Border Force
3rd floor
West point
Ebrington Street
Plymouth
PL4 9LT

or email: npsu@homeoffice.gov.uk

Telephone: 01752 765 817

Opening times:

Monday to Friday: 10am to 11am

Closed on weekends and bank holidays.

HMRC cannot assist you with Border Force queries, and Border Force cannot assist you with HMRC queries. You should therefore make sure that you contact the correct post seizure unit otherwise there may be a delay dealing with your query. When you contact the post seizure unit, you should quote the reference number on any documentation given to you.

Updates to this page

Published 3 February 2023
Last updated 28 April 2025 show all updates
  1. Updated guide explaining the one month period start and end dates for challenging HMRC's or Border Force's legal right to seize something.

  2. Information has been added to clarify that HMRC or Border Force should receive a request for restoration within 45 days.

  3. First published.

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