Guidance

Regulations: Enforcement Undertakings accepted by OPSS

Summaries of Enforcement Undertakings from businesses accepted by OPSS and their associated Completion Certificates.

Certain regulations allow businesses to propose Enforcement Undertakings to the Office for Product Safety and Standards (OPSS). These are commitments to take specific actions within specified timeframes in order to address non-compliance.

Enforcement Undertakings are assessed by OPSS on a case-by-case basis and, if agreed, accepted. Decisions are made in line with our Enforcement Policy.

Read further information about Enforcement Undertakings

When OPSS is satisfied that the commitments in an Enforcement Undertaking are met, it issues an associated Completion Certificate.

A Completion Certificate can be applied for at any time. When making the application, the business needs to provide sufficient information to enable OPSS to determine that the actions in its Enforcement Undertaking have been completed.

Electric Vehicle (Smart Charge Points) Regulations 2021

The Enforcement Undertakings in the table below have been accepted by OPSS in accordance with the enforcement powers given in Schedule 2 of the Electric Vehicles (Smart Charge Points) Regulations 2021.

Enforcement Undertakings

Business and registration number Start and end dates Link to summary
British Gas New Heating Limited (06723244) 30/12/2022 to 30/12/2025 (PDF, 79.7 KB, 2 pages)
Chargemaster Limited trading as BP Pulse (06720009) 30/12/2022 to 08/09/2023 (PDF, 81.7 KB, 2 pages)
Chargemaster Limited trading as BP Pulse (06720009) 30/12/2022 to 08/09/2023 (PDF, 81.8 KB, 2 pages)
Chargemaster Limited trading as BP Pulse (06720009) 30/12/2022 to 08/09/2023 (PDF, 81.8 KB, 2 pages)
Chargemaster Limited trading as BP Pulse (06720009) 30/06/2022 to 08/09/2023 (PDF, 86.3 KB, 3 pages)
Compleo Charging Solutions UK Limited (11097731) 30/06/2022 to 30/09/2023 (PDF, 82.3 KB, 3 pages)
CTEK (556540-3234) 30/12/2022 TO 31/12/2023 (PDF, 91.6 KB, 2 pages)
Drivenergy Limited (09053276) 30/06/2022 to 31/12/2024 (PDF, 163 KB, 3 pages)
E.ON Energy Solutions Limited (03407430) 30/12/2022 to 30/09/2023 (PDF, 160 KB, 3 pages)
Eaton Electric Limited (04617032) 22/02/2023 to 31/12/2023 (PDF, 160 KB, 2 pages)
EV Box UK and Ireland Limited (10141758) 30/06/2022 to 01/07/2024 (PDF, 97.1 KB, 4 pages)
EV Box UK and Ireland Limited (10141758) - warranty replacements only 06/03/2022 to 01/11/2025 (PDF, 87.8 KB, 3 pages)
Ford Motor Company (235446) 30/06/2022 to 30/12/2024 (PDF, 90.4 KB, 4 pages)
Free2Move eSolutions UK Limited (14180476) 30/12/2022 to 01/09/2023 (PDF, 160 KB, 2 pages)
Garo Electric Limited (GB 338627574) 13/03/2023 to 30/11/2023 (PDF, 160 KB, 3 pages)
IDE Systems Limited (4973527) 05/07/2022 to 30/06/2027 (PDF, 88.7 KB, 4 pages)
Indra Renewable Technologies Limited (08740976) 30/12/2022 to 30/06/2024 (PDF, 160 KB, 2 pages)
Juuce Limited trading as EO Charging Limited (09314212) - warranty replacements only 30/06/2022 to 01/07/2025 (PDF, 193 KB, 4 pages)
Luceco Plc. trading as BG SyncEV (05254883) 30/12/2022 to 31/10/2023 (PDF, 98 KB, 5 pages)
Shell EV Charging Solutions UK Limited trading as Shell Recharge Solutions (10296832) 30/12/2022 to 01/08/2023 (PDF, 161 KB, 2 pages)
SmartEV Limited trading as Sevadis (10559843) 30/12/2022 to 31/12/2023 (PDF, 83.1 KB, 3 pages)
Teltonika Energy (305956642) 06/04/2023 to 30/09/2023 (PDF, 162 KB, 3 pages)
T.R. Ventures Limited trading as Ultralec (07757720) 30/12/2022 to 01/12/2023 (PDF, 82.4 KB, 2 pages)
Wallbox UK Limited (GB309208713) 30/12/2022 to 31/12/2023 (PDF, 170 KB, 4 pages)
Wallbox UK Limited (GB309208713) - warranty replacements only 02/01/2023 to 30/06/2024 (PDF, 81.8 KB, 2 pages)
Wallbox UK Limited (GB309208713) 30/12/2022 to 30/06/2024 (PDF, 89.5 KB, 3 pages)
Webasto Thermo and Comfort UK Limited (2191825) 02/08/2022 to 31/10/2023 (PDF, 78.7 KB, 2 pages)
Zaptec UK Limited (13185808) 30/12/2022 to 31/12/2023 (PDF, 165 KB, 3 pages)

Completion Certificates

A Completion Certificate is required to discharge an Enforcement Undertaking. It does not certify that a charge point is compliant.

Business and registration number Enforcement Undertaking start and completion dates Link to summary
ABB E-Mobility UK Limited (13519130) 30/06/2022 to 30/11/2022 (PDF, 171 KB, 2 pages)
Chargemaster Limited trading as BP Pulse (06720009) 30/06/2022 to 31/03/2023 (PDF, 84.2 KB, 3 pages)
Chargemaster Limited trading as BP Pulse (06720009) 30/06/2022 to 31/03/2023 (PDF, 84.9 KB, 3 pages)
Chargemaster Limited trading as BP Pulse (06720009) 30/06/2022 to 31/03/2023 (PDF, 85 KB, 3 pages)
E.ON Energy Solutions Limited (03407430) 30/06/2022 to 01/09/2022 (PDF, 85 KB, 3 pages)
House Group Developments Limited trading as waEV Charge (08928156) 30/12/2022 to 31/05/2023 (PDF, 190 KB, 2 pages)
Hydra EVC Limited (13604117) 30/06/2022 to 19/08/2022 (PDF, 84.9 KB, 3 pages)
MyEnergi Limited (10261262) 30/12/2022 to 24/01/2023 (PDF, 81.1 KB, 2 pages)
Rolec Services Limited (02294468) 30/06/2022 to 14/10/2022 (PDF, 106 KB, 6 pages)
Shell EV Charging Solutions UK Limited trading as Shell Recharge Solutions (10296832) 30/06/2022 to 30/10/2022 (PDF, 91.7 KB, 4 pages)
Wallbox UK Limited (GB309208713) 30/06/2022 to 25/10/2022 (PDF, 84.4 KB, 3 pages)
Zaptec UK Limited (13185808) 30/06/2022 to 31/10/2022 (PDF, 84 KB, 3 pages)
Zaptec UK Limited (13185808) 30/12/2022 to 31/03/2023 (PDF, 163 KB, 3 pages)

Expired Enforcement Undertakings

The Enforcement Undertakings in the table below have expired and are no longer in force.

Business and registration number Start and end dates Link to summary
247EV Limited (13272622) 30/12/2023 to 01/02/2023 (PDF, 78.4 KB, 2 pages)
Badger Power Electronics (13764655) 30/06/2022 to 31/05/2023 (PDF, 83.5 KB, 3 pages)
Charge Amps AB (13671012) 06/07/2022 to 01/10/2022 (PDF, 87.8 KB, 3 pages)
Charged Electric Vehicles Limited (12702971) 30/12/2022 to 30/01/2023 (PDF, 89.4 KB, 4 pages)
City Electrical Factors Limited (336408) 04/01/2023 to 01/04/2023 (PDF, 158 KB, 2 pages)
Enel X Way (10949960) 01/07/2022 to 31/12/2022 (PDF, 83.4 KB, 2 pages)
Equans EV Solutions Limited (07214557) 20/03/2023 to 30/06/2023 (PDF, 81.1 KB, 2 pages)
Evec Limited (13715318) 12/01/2023 to 01/07/2023 (PDF, 191 KB, 2 pages)
Hydra EVC Limited (13604117) 30/12/2022 to 30/06/2023 (PDF, 82.1 KB, 2 pages)
Juuce Limited trading as EO Charging Limited(09314212) 30/06/2022 to 31/12/2022 (PDF, 176 KB, 5 pages)
Medlock Electrical Distributors Limited (431947) 05/01/2023 to 30/06/2023 (PDF, 80.2 KB, 2 pages)
Mer Fleet Services Limited (09002413) 01/02/2023 to 30/06/2023 (PDF, 79.8 KB, 2 pages)
Powerhubb (13143983) 03/08/2022 to 30/06/2023 (PDF, 130 KB, 3 pages)
ProjectEV (09840071) 12/01/2023 to 01/04/2023 (PDF, 239 KB, 2 pages)
Schneider Electric (UK) Limited (02886434) 30/12/2022 to 01/07/2023 (PDF, 78.9 KB, 2 pages) - A completion certificate has been requested
Shanghai Moss Huade Photoelectric Company Limited (913101153208131900) 30/06/2022 to 31/08/2022 (PDF, 82.4 KB, 2 pages)
Shenzhen EN Plus Tech Company Limited 30/12/2022 to 30/06/2023 (PDF, 88.4 KB, 4 pages)
Swarco UK Limited (2754698) 19/08/2022 to 01/12/2022 (PDF, 85.4 KB, 3 pages)
Virtus Energy Limited (12080810) 30/12/2022 to 30/01/2023 (PDF, 79.8 KB, 2 pages)
Yesss Electrical Limited (07650325) 30/12/2022 to 30/06/2023 (PDF, 90.7 KB, 5 pages)

Updates to this page

Published 27 October 2022
Last updated 20 July 2023 show all updates
  1. Content revised to separate current and expired Enforcement Undertakings, publish the Completion Certificates requested by businesses, and include the relevant Enforcement Undertaking summary in all Enforcement Undertakings and Completion Certificates.

  2. First published.

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