Claim tax back on donations using Charities Online
Find out how to submit a claim for tax repayments using online forms and databases.
Your charity, community amateur sports club (CASC), nominee, collection agency or authorised agent can use Charities Online to claim tax repayments for:
- Gift Aid
- other income eg bank interest
- top-up payments under the Gift Aid Small Donations Scheme (GASDS)
A nominee is an individual or an organisation who you authorise to submit Gift Aid or other tax repayment claims on your behalf.
A collection agency receives donations to your charity and Gift Aid declarations via their website. The agency will claim Gift Aid that it receives for your charity on eligible donations on your behalf.
An authorised agent is someone who acts on your behalf, eg, your accountant, tax agent or adviser.
Register for Charities Online
To make a claim using Charities Online, you바카라 사이트檒l need to log in to your HMRC Online Services account using your user ID and password.
If you do not have an account, you바카라 사이트檒l need to register online.
To register for an HMRC Online Services account you바카라 사이트檒l need to:
- Go to HMRC바카라 사이트檚 and select 바카라 사이트榬egister바카라 사이트�.
- Select 바카라 사이트榮ign up for HMRC Online Services바카라 사이트�.
- Select 바카라 사이트榦rganisation바카라 사이트�, which takes you to the 바카라 사이트榥ew user바카라 사이트� page.
- Select 바카라 사이트榗harities바카라 사이트� and go to the next page.
You바카라 사이트檒l then need to enter your charity바카라 사이트檚 or CASC바카라 사이트檚:
- postcode
- HMRC reference (up to 5 numbers, starts with 1 or 2 letters)
- customer account number (add a zero to the start if it바카라 사이트檚 9 digits) or the last 4 digits of your bank account number if HMRC recognised you as a charity or CASC before April 2013
Once you바카라 사이트檝e accepted the terms and conditions and entered your name and email address, you바카라 사이트檒l need to create a password. Your password must be between 8 and 12 characters (letters and numbers) and cannot contain the word 바카라 사이트榩assword바카라 사이트�.
You바카라 사이트檒l then be presented on screen with a unique, 12-digit user ID number and you바카라 사이트檒l also be asked to enter your charity바카라 사이트檚 details.
Make a note of both your user ID number and your password and keep them safe. You바카라 사이트檒l need them to access HMRC Online Services.
Activate your Charities Online account
After you바카라 사이트檝e registered, you will receive an activation code, which takes around a week to arrive. You must use this code within 28 days.
Log in to using your user ID and password, and you바카라 사이트檒l see 바카라 사이트楥harities바카라 사이트� listed as one of the 바카라 사이트榮ervices you can use바카라 사이트�. You바카라 사이트檒l then need to:
- Select 바카라 사이트榓ctivate service바카라 사이트�.
- Enter your Charities Online activation code.
- Select 바카라 사이트榓ctivate바카라 사이트�.
If you바카라 사이트檝e logged in to use HMRC Online Services in the past, the date and time that you last logged on will be shown.
If the date and time shown is incorrect, report this to HMRC immediately by selecting 바카라 사이트榦nline security바카라 사이트� and following the steps provided.
Make a claim
To access Charities Online and start making a claim for repayment, sign in to your Charities Online account and go to the page called 바카라 사이트楽ervices you can use바카라 사이트�.
From there, select 바카라 사이트榓ccess service바카라 사이트� (next to 바카라 사이트楥harities바카라 사이트�), then 바카라 사이트榤ake a charity repayment claim바카라 사이트� where you바카라 사이트檒l be asked questions about the type of claim you바카라 사이트檙e making.
When you바카라 사이트檝e filled in details of your claim, you바카라 사이트檒l be asked for more information about your charity or CASC on a page titled 바카라 사이트楢bout the organisation바카라 사이트�.
On the 바카라 사이트楢bout the organisation바카라 사이트� page, only charities that are managed by a trust company, a trust corporation or a trust department of a bank, should answer 바카라 사이트榶es바카라 사이트� to the question 바카라 사이트楢re you a corporate trustee?바카라 사이트�
You바카라 사이트檒l then be asked to fill in the 바카라 사이트榬epayment claim details바카라 사이트� page. This is where you can tell HMRC about donations to your charity or CASC that you can reclaim tax on. You can send these details in a document called a schedule spreadsheet.
Use a schedule spreadsheet to tell HMRC about donations for:
- Gift Aid
- other income eg bank interest or royalties
- top-up payments on small donations under the Gift Aid Small Donations Scheme (GASDS) collected in a community building
- top-up payments on donations under the GASDS if your charity is connected to another charity
Note that you can only claim using the GASDS for donations collected after 2013.
When you바카라 사이트檝e filled in the appropriate schedule spreadsheet, you바카라 사이트檒l need to save it on your computer.
You바카라 사이트檒l need to attach it to the Charities Online form by selecting 바카라 사이트榖rowse바카라 사이트� or 바카라 사이트榗hoose file바카라 사이트�.
You may also file your claims electronically using your own Gift Aid database if it바카라 사이트檚 suitable for making online claims.
You do not have to use the same method every time.
If you log out or you바카라 사이트檙e timed out during the claim process, your details will be saved. When you log in again, you바카라 사이트檒l be asked if you want to continue.
If you do, you바카라 사이트檒l be taken to the stage you reached earlier. To delete a claim, select 바카라 사이트榗ontinue with charity repayment claim바카라 사이트� and then 바카라 사이트榙elete바카라 사이트�.
You바카라 사이트檝e completed your repayment claim when each stage of the claim process shows a green tick on the 바카라 사이트榬epayment claim summary바카라 사이트� page. At this point, you can select 바카라 사이트榥ext바카라 사이트� and go to the 바카라 사이트榙eclaration page바카라 사이트� to finalise your claim.
Submit your claim
When you submit a claim, you바카라 사이트檒l get an on-screen confirmation with the date and time it was sent. You바카라 사이트檒l also see a reference number. Make a note of it. You can use it if you need to contact HMRC about the claim but it바카라 사이트檚 not a confirmation of payment.
Make a top-up claim for Gift Aid or a small donation
With a Charities Online account, you can submit a Gift Aid or small donation top-up claim using an online form.
You can claim on up to 1,000 Gift Aid donations at a time by completing and attaching an HMRC schedule spreadsheet to the online claim form. The spreadsheet should contain details of your donations. You can only complete one online form at a time, which you must submit before making a new claim.
You can save unfinished claims and return to them at any time within 30 days.
Sponsored events
You can include donations raised by a participant in a sponsored event under a single entry, using the participant바카라 사이트檚 name and home address. Donations must be less than 拢500. This means you will not need to list every individual donor who sponsored the person.
If any individual donation is more than 拢500, you or the person acting on your behalf must show this as a separate Gift Aid donation with the donor바카라 사이트檚 name and address.
Aggregated donations
Charities Online gives you the option to add together small donations of 拢20 or less, up to a total of 拢1,000 per entry. This means you do not have to provide details for individual donations (although you can do if you prefer).
You바카라 사이트檒l still need to keep details of all donations for your own records in case HMRC needs to check your claim.
Using your own database
If you regularly make claims on donations made by more than 1,000 Gift Aid donors, you could purchase your own Gift Aid database. Your claim will be processed quicker.
There바카라 사이트檚 no limit to the number of claims you can submit. For example, if your annual claim contains 6,000 donations, you can submit 6 claims online with up to 1,000 donations on each claim form.
You can also make a claim for a top-up on small donations through your own database. You바카라 사이트檒l be able to send a maximum of one claim per day directly from your database. The maximum number of Gift Aid donors that can be included in a file created by a Gift Aid database is 500,000.
To claim through your own database, you바카라 사이트檒l need to develop your own compatible software or buy compatible software from a provider. HMRC has published a list of compatible commercial software.
You can claim using more than one method at the same time. So you could use Gift Aid software to claim tax on donations and use HMRC바카라 사이트檚 schedule spreadsheets for claiming tax deducted from other income that you바카라 사이트檝e received.
Agents, nominees and collection agents
Charities Online allows agents, nominees and collection agents to make repayment claims on your behalf.
They can file your Gift Aid, GASDS or 바카라 사이트榦ther income바카라 사이트� repayment claims electronically using HMRC바카라 사이트檚 schedule spreadsheets or their own software.
Agents, nominees and collection agents can only claim for your charity or CASC if you바카라 사이트檝e informed HMRC that they바카라 사이트檙e authorised to represent you.
You바카라 사이트檒l need to tell HMRC that an individual or organisation is authorised to make a claim on your behalf by completing form ChV1. Save the application form (ChV1) on your computer and complete it on screen. Include the agent바카라 사이트檚 details in the 바카라 사이트楥hanges to the nominee and collection agency details바카라 사이트� section. Then print it, sign it and send it to the address on the form.
Registration for agents, nominees or collection agents
Agents, nominees and collection agents must sign up for HMRC Online Services before registering for the Charities Online.
They바카라 사이트檒l need to log in to Online Services and add 바카라 사이트楥harities for Agents바카라 사이트� to their portfolio from the 바카라 사이트楽ervices you can add바카라 사이트� section of 바카라 사이트榊our HMRC services바카라 사이트�, then:
- Go to the HMRC homepage and select 바카라 사이트楻egister (new users)바카라 사이트� under the 바카라 사이트楧o it online바카라 사이트� section.
- Follow the link to 바카라 사이트楽ign up for HMRC Online Services바카라 사이트� in the section 바카라 사이트楽ign up to send returns using HMRC Online Services바카라 사이트�.
- Select the 바카라 사이트楢gent바카라 사이트� option and follow the on-screen instructions.
HMRC will acknowledge this authorisation and send your agent, nominee or collection agent a unique agent reference number and a customer account reference number. To enrol they바카라 사이트檒l need to use these 2 reference numbers and their postcode.
HMRC will send the reference numbers when you바카라 사이트檝e told them that you have authorised an agent, nominee or collection agent to make claims on your behalf.
HMRC will post an activation code to your agent, nominee or collection agent within 7 days. They must activate the service within 28 days of the date on the letter.
The agent will need to submit an online claim within 30 days of starting it. If they do not make your claim within this time, any information on the partially saved claim will be deleted, and they바카라 사이트檒l need to start again.
Receiving payment
Claims made via Charities Online are normally paid within 20 working days of HMRC receiving the claim. HMRC will send you a written confirmation that a payment has made into your bank account.
Updates to this page
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Corrected to say that Charities Online gives you the option to add together small donations of 拢20 or less, up to a total of 拢1,000 per entry. This means you do not have to provide details for individual donations (although you can do if you prefer).
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Aggregated Donations have been updated from 拢20 to 拢30 for Gift Aid.
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Added translation
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First published.