Research and analysis

Understanding avoidance scheme users바카라 사이트� decision making, customer experience and future compliance intentions when settling their enquiry with HMRC

This research explored the experiences of tax avoidance scheme users.

From:
HM Revenue & Customs
Published
23 April 2020

Documents

Ref: HMRC Research Report 582

PDF, 1.24 MB, 48 pages

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Details

This research sought to gather insight into scheme users바카라 사이트� decision-making, their experiences of the settlement process, and any implications of this experience for their future compliance intentions.

Twenty in-depth interviews were conducted with users of tax avoidance schemes who had settled their affairs with HMRC. Fieldwork took place between February and March 2017.

Updates to this page

Published 23 April 2020

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