Transparency data

Corporate scorecard summary 2024 - 2025

Updated 6 February 2025

1. Corporate scorecard summary page 2024-2025 (cumulative year to date performance)

These tables show actual year to date cumulative performance for the following measures. Data are extracted from live administrative systems and therefore some figures for Q1 may be revised in future updates.

1.1 Activity Drivers: Key Volumes

Measure title Units Q1 Year to date Q2 Year to date Q3 Year to date Q4 Year to date
Redundancy Payment Claims from individuals (RP1 forms) Application numbers 15,554 35,226 51,261 Ìý
Debt Relief Order (DRO) applications Application numbers 11,385 23,601 34,902 Ìý
Director Conduct Reports (sifted in) Report numbers 2,393 4,935 7,267 Ìý
Bankruptcy Orders (debtor applications and creditor petitions) Case numbers 1,962 3,775 5,411 Ìý
Compulsory Liquidation Winding Up Orders Case numbers 832 1,625 2,436 Ìý

1.2 Supporting those in financial distress

Measure title Units Q1 Year to date Q2 Year to date Q3 Year to date Q4 Year to date
Debt relief orders determined within 2 working days Percentage 99.6% 99.2% 99.3% Ìý
Bankruptcy orders sought by individuals made within 5 working days Percentage 98.8% 98.8% 98.7% Ìý
Average processing time for redundancy payments claims Number of days 11.5 11.2 11.3 Ìý

1.3 Tackling financial wrongdoing

Enforcement Outcomes

Measure title Units Q1 Year to date Q2 Year to date Q3 Year to date Q4 Year to date
Civil and criminal company director disqualifications obtained Defendant numbers 295 548 754 Ìý
Civil and criminal company director Disqualification tariff Average years 8.2 8.3 8.2 Ìý
Defendants convicted of criminal offences Defendant numbers 28 41 62 Ìý
Criminal offence sentence: Unpaid Work Total hours 1,890 3,000 3,360 Ìý
Criminal offence sentence: Imprisonment (incl. suspended) Total months 229 340 552 Ìý
Criminal offence sentence: Confiscation Order Monetary value £60,185 £117,133 £264,077 Ìý
Criminal offence sentence: Rehabilitation Order Total days 10 10 25 Ìý
Civil Compensation order and undertakings Volume 37 62 89 Ìý
Civil Compensation order and undertakings Monetary Value £985,046 £1,789,087 £2,670,148 Ìý
Winding up orders as a result of live company investigation Volume 4 20 30 Ìý
Bankruptcy and Debt Relief restrictions obtained Defendant numbers 37 71 101 Ìý
Bankruptcy restriction tariff Average years 8.7 8.5 8.4 Ìý

More than three-quarters of allegations made against disqualified directors were related to:

Measure title Units Q1 Year to date Q2 Year to date Q3 Year to date Q4 Year to date
COVID-19 financial support scheme abuse Allegation Numbers 209 390 530 Ìý
Unfair treatment of the crown Allegation Numbers 27 47 74 Ìý

Note that directors may have multiple allegations made against them, and will be counted once for each allegation.

The majority of allegations made against defendants with a bankruptcy restriction were related to:

Measure title Units Q1 Year to date Q2 Year to date Q3 Year to date Q4 Year to date
COVID-19 financial support scheme abuse Allegation Numbers 30 53 70 Ìý

Note that defendants may have multiple allegations made against them, and will be counted once for each allegation.

Work in progress: Identified for Investigation

Measure title Units Q1 Year to date Q2 Year to date Q3 Year to date Q4 Year to date
Company cases identified for investigation (civil director disqualification) Case numbers 627 1,146 2,199 Ìý
Cases identified for criminal investigation Case numbers 14 43 82 Ìý
Companies identified for Live investigations under Companies Act 1985 Case numbers 40 73 134 Ìý
Bankruptcy restriction cases identified for investigation Defendant numbers 36 71 105 Ìý

Work in progress: Under Investigation

Measure title Units As at 30 Jun 2024 As at 30 Sep 2024 As at 31 Dec 2024 As at 31 Mar 2025
Company cases under investigation (civil director disqualification) Case numbers 1,019 1,073 1,313 Ìý
Cases under criminal investigation Case numbers 55 183 174 Ìý
Live companies under investigation (Companies Act 1985) Case numbers 36 49 44 Ìý
Bankruptcy restriction defendants under investigation Defendant numbers 116 113 137 Ìý

Work in progress: Concluded

Measure title Units Q1 Year to date Q2 Year to date Q3 Year to date Q4 Year to date
Company case investigations for civil director disqualifications concluded Case numbers 236 574 782 Ìý
Criminal case investigations concluded Case numbers 39 52 78 Ìý
Live company investigations under Companies Act 1985 concluded Case numbers 42 66 99 Ìý
Bankruptcy restriction investigations concluded Defendant numbers 23 73 97 Ìý

1.4 Customer Service

Measure title Units Q1 Year to date Q2 Year to date Q3 Year to date Q4 Year to date
Distributions made to debtors and creditors Monetary value £17.1³¾ £309.5³¾ £333.7³¾ Ìý
Time in Queue: calls to the agency enquiry lines answered within two minutes Percentage 97% 95% 93% Ìý
Service Level: calls to agency enquiry lines that are successfully answered Percentage 99% 97% 97% Ìý

Note that Distributions to creditors include £288.8 million made in National Interest Cases