Corporate report

HMRC People Survey results: 2016

Results from the 2016 Civil Service People Survey for HMRC.

• From: HM Revenue & Customs
• Published: 7 December 2016

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Details

The 2016 survey is HMRC바카라 사이트™s eighth annual Civil Service People Survey.

HMRC바카라 사이트™s employee engagement index has increased by 2% to 47%, its highest point ever and with positive improvements against all nine engagement drivers. The increase places us 12% points away from the 59% Civil Service benchmark.

The response rate for this year was 69%, the highest out of the 바카라 사이트˜big five바카라 사이트™ departments - the first time HMRC has achieved this.

Published 7 December 2016