Guidance

Damaged British passports: caseworker guidance

Tells HM Passport Office staff how to check a damaged British passport received as a supporting document, and how to replace a damaged British passport.

• From: HM Passport Office
• Published: 13 January 2012
• Last updated: 11 April 2025 바카라 사이트� See all updates

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Damaged British passports

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Details

This guidance tells HM Passport Office staff how to assess British machine readable passports for damage, wear and tear or fraudulent tampering and how to handle applications to replace these passports. Machine readable passports have a burgundy or dark blue (soft) cover.

This guidance does not cover Old Blue (hardback style) passports.

Published 13 January 2012

Last updated 11 April 2025 + show all updates

1. 11 April 2025

   This guidance has been updated to: remove an instruction to transfer applications to the Application Management System (AMS), remove Document Management Service processes, clarify it is the examiner바카라 사이트檚 responsibility to decide if a damaged passport must be destroyed, change the DAP task from 바카라 사이트楥ustomer reported passport damaged바카라 사이트� to 바카라 사이트楥ustomer reported damaged passport바카라 사이트�.

2. 27 August 2024

   This guidance has been updated to make minor terminology changes.

3. 26 October 2022

   Added version 13.0 of guidance.

4. 28 September 2022

   Accessible version added.

5. 30 July 2021

   Updated guidance renamed as 'damaged British passports'.

6. 10 November 2016

   New guidance published.

7. 13 January 2012

   First published.