Guidance

Consumer Protection from Unfair Trading Regulations - traders: OFT1008

This guidance was intended to help traders to comply with the Consumer Protection from Unfair Trading Regulations 2008 (CPRs). It is replaced by 'CMA207: unfair commercial practices' from 6 April 2025.

• From: Competition and Markets Authority
• Published: 1 August 2008
• Last updated: 4 April 2025 바카라 사이트� See all updates

Documents

Ref: OFT1008

PDF, 405 KB, 88 pages

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Details

This guidance is replaced by CMA207: unfair commercial practices from 6 April 2025.

This guidance was originally published by the Office of Fair Trading (OFT) and has been adopted by the CMA Board. The original text has been retained unamended, therefore it does not reflect or take account of developments in case law, legislation or practice since its original publication.

Please also note:

• all references must be read in the light of Consumer Protection: Guidance on the CMA바카라 사이트檚 approach to use of its consumer powers (CMA7); in the case of conflict, CMA7 prevails
• references to the OFT or the Competition Commission (CC) (except where referring to specific past OFT or CC practice or case law) should be read as referring to the CMA
• references to articles of the EC Treaty should be read as referring to the equivalent articles of the Treaty on the Functioning of the European Union
• certain OFT or CC departments, teams or individual roles may not be replicated in the CMA, or may have been renamed; the CMA바카라 사이트檚 structure is set out in our organisation chart
• do not use any contact details quoted; please go to the home page for details on how to contact the CMA

The fines that could be imposed on summary conviction for certain criminal offences referred to in this document were, at that time, subject to specific caps of 拢5,000 or above. With effect from 12 March 2015, these caps have been removed and those specific offences are now punishable by a fine of any amount. For more information see the Ministry of Justice news story.

Published 1 August 2008

Last updated 4 April 2025 + show all updates

1. 4 April 2025

   Unfair commercial practices guidance published.

2. 11 December 2024

   New consultation on updated unfair commercial practices draft guidance launched.

3. 1 August 2008

   First published.