Transformation: Getting it right
Natasha Chick, Divisional Director of the One IPO Transformation Programme, gives an important update on where we are with the programme and what바카라 사이트™s next.
This is going to be a really exciting year for us at the IPO. Soon we바카라 사이트™ll be piloting our new patents service which will make applying for, managing and monitoring patents far easier. However, it hasn바카라 사이트™t been without its challenges. As we바카라 사이트™re entering 2024, now is a great opportunity to update you on where we are with the programme, and what you can expect this year.
What have we achieved so far?
I바카라 사이트™m really pleased to share that towards the end of last year, we reached three huge milestones:
- The first customers have now successfully registered for their IP account and are able to view a selection of their IP rights. They, along with some of our other customers will be trialling the new patents service over the coming months as we gradually add functionality ahead of its launch.
- We바카라 사이트™ve completed development of our new online IP search tool. Our pilot customers have been using and testing this ahead of its launch in mid 2024. So far, we바카라 사이트™ve received really positive feedback that the service is easy to use and contains some exciting new features.
- We바카라 사이트™ve consolidated all of our data onto our new systems, which involved transferring hundreds of thousands of patent records. This has been a huge undertaking and is absolutely pivotal to our Transformation 바카라 사이트“ moving this data allows us to offer customers a single view of all their patents straight from their IPO customer account.
When will the new services launch?
I바카라 사이트™m really proud of the significant progress we바카라 사이트™ve made in developing our new patents service. However, the scale and complexity of the work has meant that some elements have taken us longer than we hoped. As a result, we now expect the new patents service to launch no sooner than late 2024 바카라 사이트“ a bit later than we바카라 사이트™d planned.
Our number one priority throughout has been to deliver a quality service for customers, and we will take the time needed to get it right. That바카라 사이트™s why we made the decision to take a little longer. I바카라 사이트™m confident this will allow us to deliver a really great service that meets your needs.
We currently expect the new trade marks, designs and tribunal services to launch in late 2025 as planned.
When can you see the new services?
We바카라 사이트™re really excited to share what we바카라 사이트™ve been working on with you. As we approach the launch of the new service, we바카라 사이트™ll offer in person drop-in sessions where you바카라 사이트™ll be able to try out our new service before it launches.
These services have been designed to be really easy to use, but we will provide you with support so that you feel confident using them. As part of this we바카라 사이트™ll be working with the Chartered Institute of Patent Attorneys (CIPA) to ensure you have training materials that reflect the latest changes to our services.
What바카라 사이트™s next?
We바카라 사이트™ve now made the first important steps towards launching the new patents service, so what바카라 사이트™s next?
The Transformation team and I are working incredibly hard to finish development of the new patents service. We will continue rolling out our new patents service to customers on our pilot over the coming months. From there, we바카라 사이트™ll add features gradually until the service is ready to launch to all customers towards the end of the year.
We바카라 사이트™ll also start work on the trade marks, tribunals and designs services in the next few months. We바카라 사이트™ll start by talking to customers to understand what they need from the new services. Your feedback is vital to this, so please take the time to speak to us. Visit our user research webpage to find out more and register your interest.