Contact Jobcentre Plus

Printable version

1. How to contact Jobcentre Plus

You can contact Jobcentre Plus about:

This guide is also available in Welsh (Cymraeg).

Contact your nearest Jobcentre Plus

If you want to contact your nearest office, you can find their details using the .

You can write to your nearest office by using their address from the local office search. Their address will also be on any letters you바카라 사이트檝e been sent.

If you바카라 사이트檙e in Northern Ireland

For Jobseeker바카라 사이트檚 Allowance (JSA) and Income Support, contact your . For Employment and Support Allowance (ESA), contact the .

Complain about Jobcentre Plus

You can complain about the service you바카라 사이트檝e received from Jobcentre Plus.

Find a job

Use the 바카라 사이트楩ind a job바카라 사이트� service (previously Universal Jobmatch).

Get a National Insurance number

Apply for a National Insurance number or find your National Insurance number if you바카라 사이트檝e lost it.

If you바카라 사이트檙e an employer

Advertise a job or find recruitment services from Jobcentre Plus.

2. New benefit claims

You can apply for New Style Jobseeker바카라 사이트檚 Allowance (JSA) online, unless you바카라 사이트檙e under 18 or you바카라 사이트檙e applying as an appointee on someone else바카라 사이트檚 behalf.

If you cannot apply online or you need help applying, call Jobcentre Plus to claim New Style JSA.

Jobcentre Plus
Telephone: 0800 055 6688
Textphone: 0800 023 4888
(if you cannot hear or speak on the phone): 18001 then 0800 055 6688
British Sign Language (BSL) if you바카라 사이트檙e on a computer - find out how to
Welsh language: 0800 012 1888

Monday to Friday, 8am to 5pm
Find out about call charges

If you live in Northern Ireland, instead.

There are different contact details for:

Alternative formats

Call Jobcentre Plus to ask for alternative formats, such as braille, large print or audio CD.

If you live in Northern Ireland, instead.

Use a benefits calculator to find out what benefits you could get.

3. Existing benefit claims

Call the appropriate number for your benefit to:

  • discuss a claim you바카라 사이트檝e made
  • tell the Department for Work and Pensions (DWP) about a change in your circumstances, for example if you start working or your income changes
  • ask to get communications in an alternative format, such as braille, large print or audio CD

You바카라 사이트檒l need your National Insurance number when you call any of these numbers.

Jobseeker바카라 사이트檚 Allowance (JSA), Income Support, Incapacity Benefit or Employment and Support Allowance (ESA)

Telephone: 0800 169 0310
Textphone: 0800 169 0314
(if you cannot hear or speak on the phone): 18001 then 0800 169 0310
British Sign Language (BSL) if you바카라 사이트檙e on a computer - find out how to
Welsh language: 0800 169 0207
Monday to Friday, 8am to 5pm
Find out about call charges

If you바카라 사이트檙e in Northern Ireland

For JSA and Income Support, contact your . For ESA, contact the .

Universal Credit

You can contact Jobcentre Plus by signing in to your online account - you바카라 사이트檒l get a reply Monday to Friday, 8am to 6pm.

If you cannot use your Universal Credit account, call the Universal Credit helpline.

Social Fund

Telephone: 0800 169 0140
Textphone: 0800 169 0286
(if you cannot hear or speak on the phone): 18001 then 0800 169 0140
British Sign Language (BSL) if you바카라 사이트檙e on a computer - find out how to
Monday to Friday, 10am to 3pm
Welsh language: 0800 169 0240
Monday to Friday, 8am to 5pm
Find out about call charges

Maternity Allowance

Telephone: 0800 169 0283
Textphone: 0800 169 0286
(if you cannot hear or speak on the phone): 18001 then 0800 169 0283
British Sign Language (BSL) if you바카라 사이트檙e on a computer - find out how to
Monday to Friday, 10am to 3pm
Welsh language: 0800 169 0296
Monday to Friday, 8am to 6pm
Find out about call charges

Bereavement benefits

Telephone: 0800 151 2012
Textphone: 0800 169 0314
Welsh language: 0800 731 0453
(if you cannot hear or speak on the phone): 18001 then 0800 151 2012 British Sign Language (BSL) if you바카라 사이트檙e on a computer - find out how to
Monday to Friday, 8am to 5pm
Find out about call charges

4. Change or cancel an appointment

Universal Credit appointments

You can change or cancel a Universal Credit appointment by聽signing in to your Universal Credit account - you바카라 사이트檒l get a reply Monday to Friday, 8am to 6pm.

If you cannot use your Universal Credit account, call the Universal Credit helpline.

Other appointments

Telephone: 0800 169 0190
Textphone: 0800 169 0314
(if you cannot hear or speak on the phone): 18001 then 0800 169 0190
British Sign Language (BSL) if you바카라 사이트檙e on a computer - find out how to
Welsh language: 0800 169 0207

Monday to Friday, 8am to 6pm
Find out about call charges