Reporting an accessibility problem on a public sector website

You have a right to use (or 바카라 사이트˜access바카라 사이트™) online public sector information and services. This means that public sector websites and mobile apps should be easy to use, including if you바카라 사이트™re using:

• assistive technology like a screen reader or speech recognition software
• browser customisations like increasing magnification or changing colours

Organisations that are legally required to improve their website and app accessibility include:

• local councils
• central government bodies
• NHS and most higher education institutions

Some non-government organisations, for example nurseries, are exempt.

Accessibility problems you might have

The website or app might have accessibility problems if you cannot:

• navigate pages with your mouse or keyboard
• click on small links or buttons
• read PDF documents with assistive technology
• read text if you cannot change the size or colour
• understand the text if it바카라 사이트™s not in plain English
• understand audio or video if there바카라 사이트™s no transcript or captions
• understand images if there바카라 사이트™s no alternative or descriptive text

How to report an issue

Public sector organisations should publish an accessibility statement on their website or app. The statement should tell you how:

• accessible the website or app is
• the organisation plans to solve any issues
• to request an alternative format like large print or audio recording
• to report a problem so it can be fixed

If you report a problem to the organisation, they should tell you what action they will take and when. Organisations are allowed some time to fix a problem if it바카라 사이트™s difficult or costly.

Further help and advice

You can contact Equality Advisory Support Service if you:

• cannot find an accessibility statement or report the issue on the organisation바카라 사이트™s website
• are not satisfied with the organisation바카라 사이트™s response

If you바카라 사이트™re in Northern Ireland, contact .