Tax Credits Manual

TCM0256120 - Renewals - Annual Declaration (general): Annual Declaration - manual duplicate Annual Declaration (Info)

An Annual Declaration could be duplicated when

• the customer contacts the Tax credits Helpline to make their renewals claim

and then

• sends the Annual Declaration for the same period back to Tax Credit Office (TCO), where the Annual Declaration is scanned and populates the Unprocessed S17 work list with a reason of 바카라 사이트˜Duplicate바카라 사이트™.

A duplicate Annual Declaration can바카라 사이트™t be manually captured in the usual way. This is because an Annual Declaration has already been captured for the claim and the computer isn바카라 사이트™t expecting another one.

If an Annual Declaration is received for manual capture, but the computer won바카라 사이트™t allow it, the message 바카라 사이트˜There are no outstanding declarations for this household바카라 사이트™ will display and the claim will have been finalised or terminated.

If an Annual Declaration is received for manual capture but there바카라 사이트™s already information shown in Function CAPTURE RENEWAL DECLARATION, this means that an Annual Declaration has already been captured. The case may not have been finalised and may be held on a work list waiting to be worked.

There is an Action Guide for this subject, select TCM0256140 to access it