TCM0140120 - Miscellaneous (W to Z): Work list items - transferring (Info)

Function MAINTAIN WORKLISTS provides a facility to transfer a work item on a work list from one Management Unit to another.

You may need to transfer a work item if

  • a customer or employer moves to another part of the country

or

  • the work item requires action by a specialist office.

Before the work item is transferred, you바카라 사이트™re presented with the details of where the work item is being transferred to and invited to confirm that the transfer is to go ahead.

You won바카라 사이트™t be able to transfer a work item to another Management Unit if the Retained signal has been noted on that work item. For more information about the use of the Retained signal, use TCM0140100.

Note: Guidance on how to action entries on a specific work list is detailed in the section to which the work list relates - for example, use TCM0076040 for guidance on how to action entries on the Incomplete Applications work list.