TCM0022040 - Backdating: backdating (all): amend effective date - backdating
Checklist
Before you follow this guidance make sure
- you follow the guidance in TCM0138020
- you follow the guidance in TCM0022100
- you have the correct user roles to follow this guidance.
Reasons not to follow this guidance
Do not follow this guidance for cases where
- you have not been directed here from other guidance
- you are backdating to a date PY-1 or earlier, follow the guidance in TCM0022320.
Background
Where a customer requests that their claim to tax credits is paid from an earlier date, you must determine if they have grounds for backdating and if you determine that the claim can be backdated you must amend the effective date, where appropriate. There are some cases that need to be paid manually, such as backdating refugees, where the whole award is being paid manually.
Note: From 6 April 2017, customers will only get the Family Element of Child Tax Credit where they are responsible for a child or children born before that date.
Note: The individual child element of Child Tax Credit will no longer be awarded for third and subsequent children or qualifying young persons in a household, born on or after 6 April 2017, unless it meets the exception criteria.
Note: If the change relates to a child/young person who is an exception or potential exception contact the Exception Team (This content has been withheld because of exemptions in the Freedom of Information Act 2000)
Guidance
Note: When sending customer, staff or process data to another individual or team, make sure you follow the latest data security guidelines or contact the Data Guardian / Data Security Team for advice.
Step 1
If dealing with an initial action to amend an effective date
- access AMBS Amend Eff date through My Services
- select 바카라 사이트˜Application바카라 사이트™ on the toolbar
- select 바카라 사이트˜Amend Effective Date바카라 사이트™ from the options available. You will be taken to the 바카라 사이트˜Key Entry Data바카라 사이트™ screen
- select the 바카라 사이트˜All바카라 사이트™ checkbox
- enter the customer바카라 사이트™s NINO
- select 바카라 사이트˜OK바카라 사이트™
- go to Step 2.
If dealing with a returned TFC information stencil from Childcare Services Office, go to Step 16.
If dealing with an expired BF to check claim has backdated to the new effective date, go to Step 17.
Step 2
If taken to the 바카라 사이트˜Select Individual바카라 사이트™ screen
- select the relevant claim
- select 바카라 사이트˜OK바카라 사이트™. You바카라 사이트™ll be taken to the 바카라 사이트˜Amend Effective Date바카라 사이트™ screen
- go to Step 3.
If taken to the 바카라 사이트˜Select Award바카라 사이트™ screen
- select the relevant award
- select 바카라 사이트˜OK바카라 사이트™. You will be taken to the 바카라 사이트˜Amend Effective Date바카라 사이트™ screen
- go to Step 3.
If taken straight to the 바카라 사이트˜Amend Effective Date바카라 사이트™ screen, go to Step 3.
Step 3
If the warning message, 바카라 사이트˜Warnings exist for this application. Are you sure you wish to continue?바카라 사이트™ displays
- select 바카라 사이트˜Yes바카라 사이트™
- go to Step 4.
If no warning message displays, go to Step 4.
Step 4
Check the 바카라 사이트˜Warnings바카라 사이트™ field. Follow the guidance in TCM0322060.
If no checkboxes selected or after considering the guidance you are satisfied that the effective date can be amended, go to Step 5.
If after considering the guidance you are not satisfied that the effective date can be amended
- select 바카라 사이트˜Cancel바카라 사이트™
- pass to Tallo for advice.
Step 5
Check to see whether an Override reason is displayed.
If the override reason is Tax Free Childcare
- send TFC account information template from SEES to the Childcare Services office
- set a BF date for 7 days to await reply.
If the override reason is Civil Partnership
- select 바카라 사이트˜cancel바카라 사이트™
- select 바카라 사이트˜application바카라 사이트™
- select 바카라 사이트˜Correction바카라 사이트™
- change the start date and include from dates for all elements on the claim to the new effective date
- set a BF date for 3 days to check the claim has backdated to the new effective date.
If the override reason has any other reason or none displayed
- enter the new effective date in the 바카라 사이트˜New Effective Date바카라 사이트™ field
- select 바카라 사이트˜Continue바카라 사이트™
Note: If you are amending an effective date that will amend the child responsibility date and one or more children are an exception you will need to refer the case to the Exception Team. Please ensure the child/children are exceptions before you transfer the case to the Exception Team (This content has been withheld because of exemptions in the Freedom of Information Act 2000) . - go to Step 6.
Step 6
If the warning message 바카라 사이트˜New effective date is earlier than the 바카라 사이트˜Normally lives in UK바카라 사이트™ start date for either claimant바카라 사이트™ only displays
- select 바카라 사이트˜Continue바카라 사이트™. You will be taken to the 바카라 사이트˜Applicant 1 Entitlement Details바카라 사이트™ screen
- amend any relevant dates in the 바카라 사이트˜Start바카라 사이트™ and 바카라 사이트˜Include From바카라 사이트™ fields, if applicable. Follow the guidance in TCM0322080
- go to Step 8.
If any other messages displays, go to Step 7.
Step 7
Considering the evidence you have gathered and whether the backdating rules allow you to continue with your action.
If the new effective date is correct
- select 바카라 사이트˜Continue바카라 사이트™. You will be taken to the 바카라 사이트˜Applicant 1 Entitlement Details바카라 사이트™ screen
Note: Once you have selected 바카라 사이트˜Continue바카라 사이트™ you will not be able to change the new effective date. If you determine at any stage that the new effective date is incorrect, you will have to select the 바카라 사이트˜Cancel바카라 사이트™ or 바카라 사이트˜Menu바카라 사이트™ button to restart your action. - amend any relevant dates in the 바카라 사이트˜Start바카라 사이트™ and 바카라 사이트˜Include From바카라 사이트™ fields, if applicable. Follow the guidance in TCM0322080
- go to Step 8.
If the new effective date is not correct or you need to change the effective date
- select 바카라 사이트˜Cancel바카라 사이트™. You will be taken back to the 바카라 사이트˜Amend Effective Date바카라 사이트™ screen
- go back to Step 5.
Step 8
If the 바카라 사이트˜OK바카라 사이트™ button is greyed out
- select 바카라 사이트˜Continue바카라 사이트™
- go to Step 9.
If the 바카라 사이트˜OK바카라 사이트™ button is not greyed out
- select 바카라 사이트˜Eligibility바카라 사이트™
- go to Step 11.
Step 9
If taken to the 바카라 사이트˜Applicant 2 Entitlement Details바카라 사이트™ screen
- amend any relevant dates in the 바카라 사이트˜Start바카라 사이트™ and 바카라 사이트˜Include From바카라 사이트™ fields, if applicable. Follow the guidance in TCM0322080
- go to Step 10.
Note: If no data exists for an entitlement element the date fields for that entitlement will be disabled.
If taken to the 바카라 사이트˜List Children바카라 사이트™ screen
- select the first child listed to highlight it
- select 바카라 사이트˜Entitlement바카라 사이트™. You will be taken to the 바카라 사이트˜Child Entitlement Details바카라 사이트™ screen for that child
- amend any relevant dates in the 바카라 사이트˜Start바카라 사이트™ and 바카라 사이트˜Include From바카라 사이트™ fields for that child. Follow the guidance in TCM0322140
- select the 바카라 사이트˜Next Child바카라 사이트™ button and amend any relevant dates in the 바카라 사이트˜Start바카라 사이트™ and 바카라 사이트˜Include From바카라 사이트™ fields for any subsequent children. Follow the guidance in TCM0322140
Note: Continue this action until the 바카라 사이트˜Next Child바카라 사이트™ button is greyed out - select 바카라 사이트˜OK바카라 사이트™. You will be taken back to the 바카라 사이트˜List Children바카라 사이트™ screen
- select 바카라 사이트˜Eligibility바카라 사이트™
- go to Step 11.
Step 10
If the 바카라 사이트˜OK바카라 사이트™ button is greyed out
- select 바카라 사이트˜Continue바카라 사이트™
- select the first child listed to highlight it on the 바카라 사이트˜List Children바카라 사이트™ screen
- select 바카라 사이트˜Entitlement바카라 사이트™. You will be taken to the 바카라 사이트˜Child Entitlement Details바카라 사이트™ screen for that child
- amend any relevant dates in the 바카라 사이트˜Start바카라 사이트™ and 바카라 사이트˜Include From바카라 사이트™ fields for that child. Follow the guidance in TCM0322140
- select the 바카라 사이트˜Next Child바카라 사이트™ button and amend any relevant dates in the 바카라 사이트˜Start바카라 사이트™ and 바카라 사이트˜Include From바카라 사이트™ fields for any subsequent children. Follow the guidance in TCM0322140
Note: Continue this action until the 바카라 사이트˜Next Child바카라 사이트™ button is greyed out - select 바카라 사이트˜OK바카라 사이트™. You will be taken back to the 바카라 사이트˜List Children바카라 사이트™ screen
- select 바카라 사이트˜Eligibility바카라 사이트™
- go to Step 11.
If the 바카라 사이트˜OK바카라 사이트™ button is not greyed out
- select 바카라 사이트˜Eligibility바카라 사이트™
- go to Step 11.
Step 11
If the message 바카라 사이트˜Application is eligible at the new effective date바카라 사이트™ displays
- select 바카라 사이트˜OK바카라 사이트™
- select 바카라 사이트˜OK바카라 사이트™ again on the entitlement details or list children screen as appropriate
- select 바카라 사이트˜OK바카라 사이트™ on the 바카라 사이트˜Amend Effective date 바카라 사이트“ Finish바카라 사이트™ message display
- go to Step 13.
If the message 바카라 사이트˜Household does not qualify for WTC or CTC at the new effective date바카라 사이트™ displays, go to Step 12.
Step 12
Check the dates you have entered in the 바카라 사이트˜Start바카라 사이트™ and 바카라 사이트˜Include From바카라 사이트™ fields.
If you have entered incorrect dates
- amend the dates
- select 바카라 사이트˜Eligibility바카라 사이트™
- go back to Step 11.
If you have not entered incorrect dates
Tax credits are not due at the new effective date you have entered
- select 바카라 사이트˜OK바카라 사이트™
- select 바카라 사이트˜cancel바카라 사이트™
- return to guidance TCM0022100 to confirm the backdating criteria.
Step 13
If the message 바카라 사이트˜Application is eligible at the new effective date바카라 사이트™ displays, go to Step 15.
If the message 바카라 사이트˜S18 Refinalisation Rules - a change to CCYY-CCYY may cause an inappropriate refinalisation바카라 사이트™ or 바카라 사이트˜S18 Refinalisation Rules - Actual income for CCYY-CCYY is required. This change will not be accepted바카라 사이트™ displays, go to Step 14.
Step 14
You may not be able to make the change as this will re-finalise the claim or PY actual income is required. Follow the guidance in TCM0042280 before making any changes.
If you are able to make the change, go to Step 15.
If you are not able to make the change, pass to TALLO for advice.
Step 15
If the customer has requested backdating of 31 days or less
- select 바카라 사이트˜OK바카라 사이트™
- update Household notes with the appropriate message BZ14 from TCM0156040. For how to do this, use TCM1000001
- take no further action.
If the customer has requested backdating of 31 days or more and this has been applied
- select 바카라 사이트˜OK바카라 사이트™
- update Household notes with the appropriate message BZ14 from TCM0156040. For how to do this, use TCM1000001
- take no further action.
If the customer has requested backdating of 31 days or more and this has been refused
- select 바카라 사이트˜OK바카라 사이트™
- update Household notes with the appropriate message BZ34 from TCM0156040. For how to do this, use TCM1000001
- send TC845 to the customer
Note: Only issue if you have not already been directed to issue a letter - take no further action.
Step 16
Check TFC account status on the returned template.
If the TFC account status is open
- update Household Notes with the appropriate message BZ43 from TCM0156040. For how to do this, use TCM1000001
- issue TC845 to the customer
- take no further action.
If TFC account status is open with no activity or pay only normal backdating rules apply
- select 바카라 사이트˜Application바카라 사이트™
- select 바카라 사이트˜Correction바카라 사이트™
- change the start date and include from dates for all elements on the claim to the new effective date
- set a BF date for 3 days to check the claim has backdated to the new effective date.
If TFC account status is closed
Tax credits can only be paid the day following the date the TFC account was closed as provided by Childcare Services office. You must apply normal backdating rules.
- select 바카라 사이트˜Application바카라 사이트™
- select 바카라 사이트˜Correction바카라 사이트™
- change the start date and include from dates for all elements on the claim to the new effective date
- set a BF date for 3 days to check the claim has backdated to the new effective date.
Step 17
Check NTC to confirm the claim has been backdated to the new effective date. For how to this, use TCM1000047.
If the claim has been backdated to the new effective date
- update Household Notes with the appropriate message BZ14 from TCM0156040. For how to do this, use TCM1000001
- take no further action.
If the claim has not been backdated to the new effective date
- complete CR1380 and pass to TAL
- set a BF date for 14 days to await TAL action.