RM4248 - RO instructions: Decision on day claim allocated to you

On the day the claim is allocated to you for the detailed check take the following action.

Decision Action
The repayment is correct or you have to send vouchers away for confirmation 바카라 사이트˜after payment바카라 사이트™ but the repayment is otherwise correct Mark the hardcopy 바카라 사이트˜checked in detail바카라 사이트™. Return the claim papers to your Group Leader (RM4256).
Claim contains a capital gain If the capital gain has been declared check that the procedures at RM2552 have been followed. If your check suggests that a gain has not been declared, write 바카라 사이트˜cancelled바카라 사이트™ in red on the hardcopy, return the papers to you Group Leader, ask your Group Leader to cancel the repayment and give your Group Leader a note of the amount of the repayment due ignoring the capital gain. An RE will then decide if there is a gain and whether the repayment should be set off against the gain.
You need to make enquiries Write 바카라 사이트˜cancelled바카라 사이트™ in red on the hardcopy. Mark the file back to you to make the enquiries (see below). \nPass the file to your Group Leader (RM4256) say why you have to make enquiries and ask the Group Leader to cancel a computer or manual repayment. When the file is returned consider making a provisional repayment if you have some valid vouchers (RM4260). Write and tell the claimant why full repayment will be delayed. Make the enquiries and/or submissions.
The repayment is incorrect In every case write cancelled in red on the hardcopy. Consider why the computation was incorrect. \nPass the file on to your Group Leader (RM4256) and say why the computation was wrong also say whether you have any suspicions about the error
- When the file is returned, write and explain to the claimant, what you found wrong or what another District or Central Policy (Tax Administration Advice Team), Stockport told you to say. (See RM4268 if the claimant objects to your explanation.) The next action will depend on why the computation was incorrect. See below. When you get authority from your Group Leader see RM5092 바카라 사이트˜How to clear the registered claim바카라 사이트™.
- If incorrect amounts or details were entered in CL. Amend the computation and clear the claim in CL. \nMark the latest hardcopy 바카라 사이트˜checked in detail바카라 사이트™ and pass the papers to your Group Leader (RM4256).
- If the claim is from someone who was not entitled to claim or if the taxpayer is not entitled to the income, if the claimant has not shown why you should repay him or her or that the income belongs to the taxpayer ask your Group Leader to authorise you to clear the claim as 바카라 사이트˜not pursued바카라 사이트™. When you get authority from your Group Leader see RM5092 바카라 사이트˜How to clear the registered claim바카라 사이트™.