DMBM511624 - Customer contact and data security: contact with third parties: how to handle correspondence from third parties: introduction
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When dealing with correspondence from a third party, intermediary, agents, appointees or a personal representative you need to be careful not to unwittingly respond unless you have valid authority from the customer. For more information see:
- DMBM511625 about confirming there is valid authority for tax credit cases
- DMBM511626 about confirming there is valid authority for all HoD cases except tax credits.
Valid authority
If you have valid authority to correspond on the customer바카라 사이트™s behalf with the third party, intermediary, agent, appointee or personal representative you should deal with it as if you are dealing with the customer and respond in the normal way.