Guidance

Useful contacts

Published 20 November 2024

Applies to England

Ofqual 

You can find the most up to date information about the arrangements for 2024 to 2025 on Ofqual바카라 사이트™s rolling update. 

The 바카라 사이트˜바카라 사이트™ video series about exam and assessment arrangements is available online.

 - click on the 바카라 사이트˜enquiries바카라 사이트™ option.

Telephone: 0300 303 3344 

Our phone line is normally open from 9am to 5pm on weekdays 바카라 사이트“ please check our website for opening times on and after results days.

If you want to complain to Ofqual about an exam board or awarding organisation, for example, because you think they have not followed their own policies or Ofqual바카라 사이트™s rules, see our바카라 사이트¯complaints procedure. We would usually expect you to give the awarding organisation a chance to resolve your complaint by using their complaints process before coming to us.

Queries about your qualifications  

If you have any questions about the qualifications you are taking, or about preparing for your exams and assessments, you should talk to your school or college first. Your school or college will then contact the relevant awarding organisation on your behalf if necessary.  

Details of all awarding organisations that deliver qualifications that Ofqual regulates are available via Ofqual바카라 사이트™s 바카라 사이트¯find a regulated awarding organisation service.

Joint Council for Qualifications (JCQ) 

 is the membership organisation for exam boards (AQA, OCR, Pearson and WJEC). Exam boards use JCQ to set common policies and procedures that schools and colleges must follow. 

JCQ has  on the 2024 to 2025 arrangements. 

JCQ바카라 사이트™s members also include CCEA, City and Guilds, NCFE and SQA, developing and delivering many vocational and technical qualifications in England. 

Information and contact:바카라 사이트¯

National Careers Service 

The바카라 사이트¯바카라 사이트¯provides free and impartial careers advice, information and guidance including바카라 사이트¯. The service is available to anyone aged 13 plus. The NCS runs an exam results helpline from level 3 results day to a week after level 2 results day.  

Telephone: 0800 100 900 

Lines are open from 8am to 8pm Monday to Friday and 10am to 5pm on Saturdays. Calls are free from landlines and most mobile numbers.

UCAS 

, the Universities and Colleges Admissions Service, is an independent charity, and the UK바카라 사이트™s shared admissions service for higher education. 

For any questions about higher education application and admissions, you should contact the relevant institution directly. 

Telephone: 0371 468 0 468 

Lines are open Monday to Friday, 8:30am to 6pm.

Equality Advisory and Support Services (EASS) 

바카라 사이트¯advises and assists individuals on issues relating to equality and human rights, across England, Scotland and바카라 사이트¯Wales. 

Telephone: 0808 800 0082 

Textphone: 0808 800 0084

Mental health support 

Always make sure you speak to somebody if you are feeling anxious or struggling with your mental health. This might be a parent, carer or someone else you trust. 

You may find it helpful to read our바카라 사이트¯바카라 사이트¯바카라 사이트“ including Ofqual바카라 사이트™s바카라 사이트¯guide to coping with exam pressure.

Other organisations 

바카라 사이트¯is a service provided by the NSPCC offering confidential support and advice to children and young people. 

바카라 사이트¯is a charity providing mental health support for anyone experiencing a mental health problem. 

바카라 사이트¯is a charity working to improve emotional well-being and mental health amongst children and young people. 

바카라 사이트¯are services that work with children and young people who have difficulties with their mental health or wellbeing.