Migrating customers to a new platform 바카라 사이트” insolvency practitioner bulletin 9 (2020)
Published 31 January 2025
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Background
We are making changes to our IT systems to ensure they remain robust and resilient in the face of future challenges.
Alongside the move to Making Tax Digital for VAT, HMRC is gradually migrating customers바카라 사이트™ VAT records to a new platform.
As with any large-scale IT delivery project, occasionally unforeseen issues come to light when rolling out functionality to a wider range of business and customer types.바카라 사이트¯
Usually, these can be resolved quickly with minimal visibility or impact on individual customers.
Identified issues and resulting delays
We have become aware of some issues affecting one specific customer group, insolvency practitioners who are:
- notifying insolvency바카라 사이트¯
- submitting paper returns바카라 사이트¯
- requesting repayments바카라 사이트¯바카라 사이트¯
- awaiting confirmation that all matters are concluded
It has not always been possible to take some of these actions within expected timescales바카라 사이트¯for a small minority of these customers.
We are now making significant progress to recover this situation.
We understand that customers may be concerned about these delays.
We would like to apologise for any problems this issue has caused.
If there is a particular level of urgency, please contact R3 or your representative body who have direct access to the insolvency customer service manager for HMRC.
We would otherwise appreciate patience on this matter and will provide further updates through messages in this format in due course.