Research and analysis

Identifying claimants' needs: capability of Jobcentre Plus advisors

How Jobcentre Plus personal advisers define and identify 바카라 사이트˜skills need', and how to embed it in Jobcentre Plus. BIS research paper number 43.

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Details

Qualitative research report commissioned by BIS and the Department for Work and Pensions to explore:

  • how Jobcentre Plus personal advisers (PAs)바카라 사이트˜ define skills need바카라 사이트™
  • how Jobcentre Plus PAs currently identify claimants바카라 사이트™ skills needs
  • how identfying skills can be embedded within the Jobcentre Plus offer.

The Jobcentre Plus offer aims to allow more flexibility to Jobcentre Plus managers and advisers to judge which interventions will help individual claimants most cost effectively.

Updates to this page

Published 10 June 2011

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