Research and analysis

Digital consumer issues research

This research was commissioned to help build and strengthen the DCMS Digital Regulation Policy team바카라 사이트™s evidence base regarding digital consumer issues.

From:
Department for Digital, Culture, Media & Sport
Published
20 January 2023

Documents

PDF, 1.12 MB, 65 pages

Details

The Department for Digital, Culture, Media & Sport (DCMS) commissioned London Economics and Plum Consulting to undertake research into digital consumer issues. This included developing a taxonomy of digital consumer harms, undertaking root cause analysis to identify the factors that perpetuate these harms and exploring approaches to quantifying the economic cost of these harms.

Updates to this page

Published 20 January 2023

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