December 2020: CCO Progress meetings record
Read the December 2020 record of the Groceries Code Adjudicator (GCA) progress meetings with the Code Compliance Officers (CCOs) from the regulated retailers.
Documents
Details
Attendees바카라 사이트¯
The GCA (Mark White) and members of his team met with the바카라 사이트¯CCOs and바카라 사이트¯other바카라 사이트¯representatives from the regulated retailers as follows:바카라 사이트¯
Thursday 12 November 2020바카라 사이트¯
- TJ Morris Ltd (trading as Home Bargains)바카라 사이트¯
Tuesday 24 November 2020
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Iceland Foods Ltd
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Waitrose Ltd
Friday 27 November 2020
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Asda Stores Ltd
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Tesco plc
Tuesday 1 December 2020
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Co-operative Group Ltd
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J Sainsbury plc
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Wm Morrison Supermarkets plc
Thursday 3 December 2020
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Aldi Stores Ltd
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Marks and Spencer plc
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Ocado Retail Ltd
Friday 4 December 2020
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B&M European Value Retail SA
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Lidl GB Ltd
Key points raised바카라 사이트¯
Updates from introductory meetings
There was a discussion about any issues arising from introductory meetings between the then Deputy GCA and CCOs held in August/September 2020.
Training and remuneration
The GCA expanded on discussions with the former Adjudicator about whole-house compliance, looking at the tone from the top of retailers and further exploring바카라 사이트¯training,바카라 사이트¯including the link between training, remuneration and assurance.
CCO independence and self-promotion
The GCA encouraged all바카라 사이트¯CCOs바카라 사이트¯to promote their role with their supplier bases to ensure that suppliers know who to contact in the event of a dispute, how the바카라 사이트¯CCO바카라 사이트¯can help and whether the바카라 사이트¯CCO바카라 사이트¯will treat matters raised confidentially.바카라 사이트¯
Issues in the retailer바카라 사이트™s progress report to the GCA바카라 사이트¯바카라 사이트¯
The GCA discussed any issues covered in the retailer바카라 사이트™s progress report to the GCA.바카라 사이트¯바카라 사이트¯바카라 사이트¯
Issues raised by direct suppliers바카라 사이트¯바카라 사이트¯
The GCA highlighted any issues being raised by direct suppliers specific to a바카라 사이트¯particular retailer바카라 사이트¯or sector related issues which the GCA wanted to raise with all retailers including: 바카라 사이트¯
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De-listing
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Artwork & design
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Good faith receiving and audit claims
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Customer complaints.
Any other business바카라 사이트¯바카라 사이트¯
Website developments
The GCA discussed plans to amend the GCA website to clarify바카라 사이트¯the retailers바카라 사이트™ approaches to the바카라 사이트¯voluntary commitment on forensic auditing and their position with regard to confidential discussions with suppliers.바카라 사이트¯
2021 Annual Compliance Reports (ACRs)
The GCA confirmed he바카라 사이트¯had agreed with the Competition and Markets Authority that he바카라 사이트¯will바카라 사이트¯take바카라 사이트¯the lead바카라 사이트¯on requesting and reviewing ACRs from retailers for 2021.
2021 GCA Annual Survey
The바카라 사이트¯GCA shared plans for the 2021바카라 사이트¯survey including a mid-January 2021 launch, with a six-week response period. The survey will allow suppliers to바카라 사이트¯provide positive feedback about retailers and will be followed up by deep-dive interviews by YouGov with바카라 사이트¯several바카라 사이트¯suppliers to explore some areas in more detail. The GCA welcomed바카라 사이트¯anything retailers could do to promote the survey바카라 사이트¯with their suppliers.
Awareness raising / Code Confident activities
The GCA confirmed he had met with바카라 사이트¯all the CCOs, Audit Committee Chairs and CEOs from the designated retailers and바카라 사이트¯has had around 75 meetings in total with a range of people and organisations, including suppliers.바카라 사이트¯바카라 사이트¯Following his succession as GCA on 31 October 2020, he had바카라 사이트¯issued바카라 사이트¯a newsletter바카라 사이트¯and바카라 사이트¯written to trade associations.바카라 사이트¯The Code Confident pack had been updated and is now available to download from the GCA website and a QR code is to be made available. The GCA welcomed바카라 사이트¯anything retailers could do to advertise the pack.바카라 사이트¯