Guidance

Cavity wall insulation (CWI): consumer guide to issues arising from installations

Guidance for householders who suspect they have had faulty cavity wall insulation installed at their properties, or have been contacted by a claims management company.

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Cavity wall insulation (CWI) is one of the most cost-effective means of improving energy efficiency in people바카라 사이트™s homes. It is installed in suitable homes and supported by appropriate installation standards and guarantees.

In a small number of instances however, genuine issues have arisen in the home as a result of a CWI installation. This guidance outlines the routes to redress under these circumstances.

In addition claims management companies (CMC) or solicitor바카라 사이트™s firms have contacted householders, offering to represent them in return for compensation for damage caused to their homes by the insulation.

The guidance provides:

  • advice on how to avoid becoming victims of fraudulent CWI claims
  • signposts to organisations that can offer support if problems arise

Updates to this page

Published 14 October 2019

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