Independent report

A short inspection of Border Force queue management at Birmingham Airport based upon onsite observations September 2021

The report makes 3 recommendations which focus on adequate and effective Border Force staff coverage across key functions.

• From: Independent Chief Inspector of Borders and Immigration
• Published: 12 January 2022

Documents

PDF, 890 KB, 24 pages

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Details

Inspectors:

• observed the flow of passengers in the North Terminal from the arrivals pier into the immigration arrivals hall, and through to Primary Control Point (PCP) desks and ePassport gates
• observed passengers arriving indirectly from 바카라 사이트˜red list바카라 사이트™ countries in the South Terminal
• spoke with Border Force staff across different grades, and Birmingham Airport Limited (BAL) staff and contractors
• were given a demonstration of the airport queue management system 바카라 사이트˜Blip Track바카라 사이트™.

Published 12 January 2022