Complaints procedure
Our customer service commitments and how to make a complaint about the Trade Remedies Authority or its service.
We are committed to providing a high quality service.
Occasionally, things don바카라 사이트™t go as planned or could have been better. If this happens, we바카라 사이트™d really like your feedback, as it gives us an opportunity to put things right and helps us to improve our services.
Making a complaint
Most complaints can be dealt with by the team that delivered the service. All feedback is confidential.
Please contact them with:
- your name, email address, postal address and telephone/mobile number
- a clear description of your feedback or complaint and what you would like us to do to sort things out
- as much detail as possible about relevant names, dates and places
Contact complaints@traderemedies.gov.uk if you prefer not to directly contact the team that provided the service, or do not feel your complaint was dealt with properly.