Case study

How the 'JASPER' writing course improved the work of my team

Home Office senior investigating officer Richard Murray explains why he recommends Foundations of writing in government (JASPER) course.

Richard Murray, Home Office

Richard Murray바카라 사이트s job is to investigate complaints against Home Office staff.

A complaint could come from a member of the public or from a colleague accusing a workmate of some form of wrongdoing.

The importance of clear and concise writing

Richard바카라 사이트s team바카라 사이트s role is to investigate it and produce a report summarising their investigation and the actions they recommend the Home Office should take.

바카라 사이트Our reports could lead to someone losing their job so it바카라 사이트s vital we write them clearly, accurately and in a way that sets out simply the nature of our investigations and their conclusions,바카라 사이트 said Richard who is based in Manchester.

바카라 사이트So the whole team needs to be able to capture complex information in a way that is easy to understand 바카라 사이트 using short, simple sentences and plain English that avoids jargon.바카라 사이트

About the course

Foundations of writing in government (JASPER) is one of 바카라 사이트 Campus바카라 사이트 most highly rated courses. It is free on Civil Service Learning and comprises four hours of bite-size learning that can be done at the learner바카라 사이트s own pace.

바카라 사이트I was looking for a course that would help investigators in my team to write with real impact,바카라 사이트 he said.

바카라 사이트So I did JASPER myself and felt it could make a real difference.

바카라 사이트My team need to know how to communicate directly with the public. They also need to be able to write persuasively to justify their recommendations.

바카라 사이트I바카라 사이트ve noticed a qualitative difference in the work of those who have done the course. That makes my job easier and also means my team is able to meet the highest professional standards more consistently.바카라 사이트

Updates to this page

Published 23 August 2024