Case study

바카라 사이트Digital Excellence Programme helped me connect the dots on AI바카라 사이트

Julie Fitzpatrick is putting her learning into action and sharing best practice with others.

Julie Fitzpatrick, Programme Director, DWP

As programme director at the Department for Work and Pensions,  Julie Fitzpatrick is tasked with helping to implement the 바카라 사이트바카라 사이트s Fraud Error and Debt Bill.

The bill, which is expected to become law later this year, will introduce a raft of new powers - all with the aim of recouping funds for the taxpayer.

But Julie also believes there are efficiencies and cost savings to be gained within the Civil Service too - through increased use of digital technology and AI.

This was one of the reasons behind her decision to sign up for 바카라 사이트 Skills바카라 사이트 .

바카라 사이트As a government department you have to keep moving forward, be innovative and create efficiencies and I wanted to have the skills and knowledge to do that,바카라 사이트 said Julie.

바카라 사이트Every time we come up with a proposal, my goal now, more than ever, is to ask- how can we create efficiencies? where can we use AI? which manual processes can we digitise?바카라 사이트  

Connecting the dots

The Digital Excellence Programme is designed for senior civil servants as well as Grade 6s and Grade 7s and can be completed in 22 hours, although Julie opted to stagger her learning over a number of weeks. The programme also signposts learners to further reading and learning opportunities.

바카라 사이트It바카라 사이트s good to link up to that expertise and knowledge,바카라 사이트 said Julie.

 바카라 사이트People think AI is brand new but it has been around forever and the course really made me think about that fact.  For years we have had digital programmes assessing our risk potential when we apply for insurance, which is similar - but before I did the course I hadn바카라 사이트t connected the dots.

바카라 사이트I found the course easy to follow and you can pick it up and put it down. Being given examples of how long it has been around and how to use it yourself, is really useful. I went on to do two further courses and join the discussion groups to be a part of the conversation.바카라 사이트

Spreading the word

As a result of the programme, Julie is keen to spread the word about the scale of the impact that tech can achieve. She runs a community practice within DWP for the Portfolio Management Office for grades from AO to Grade 6. The use of Copilot  has been particularly beneficial for staff as it reduces the admin burden, Julie believes.

바카라 사이트Last week I ran a session and got one of my Copilot experts to come along,바카라 사이트 she said. 바카라 사이트We discussed how we can incorporate Copilot into our ways of working. The more we can educate people the better. 

바카라 사이트It바카라 사이트s the kind of small-scale efficiency that, when rolled out across government, creates efficiencies and gives people much more fulfilling roles.바카라 사이트

Julie, who has helped drive a number of key projects across multiple government departments, including at Defra and the Home Office, added: 바카라 사이트As a result of what I know now, I바카라 사이트m convinced better use of digital applications is going to give us better jobs 

바카라 사이트We have to embrace the possibilities, work more efficiently and use the tools that are available.바카라 사이트 

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Published 9 May 2025