Transparency data
13 Overall customer satisfaction (CSV)
Updated 18 August 2015
| Customer and claimant opinion of departmental service levels | |
|---|---|
| Not set | Not set |
| Not set | Overall satisfaction score |
| 2011 | 89% |
| 2012 | 83% |
| 2013 | 81% |
| 2014/15 | 82% |
| Not set | Not set |