Contact the Court Funds Office

Contact the Court Funds Office if you have an enquiry about:

You cannot pay a court fine through the Court Funds Office. If you need help or information about paying a court fine, contact the court where you got the fine.

Court Funds Office
enquiries@cfo.gov.uk
Telephone: 0300 0200 199
Monday to Friday, 9am to 5pm
Find out about call charges

You can also write to:

Court Funds Office
Sunderland
SR43 3AB

Make a complaint

Complain by email or post to the Court Funds Office if you바카라 사이트檙e unhappy about the service you바카라 사이트檝e received or how an account바카라 사이트檚 been dealt with.

What to include

Explain what happened and give the dates when it happened - also include:

  • your full name and address
  • the Court Funds Office account number, if you have one

How Court Funds Office will respond

The Court Funds Office will investigate your complaint.

You바카라 사이트檒l get a response in writing within 5 working days - this will explain one of the following:

  • what went wrong and what the Court Funds Office has done to put it right
  • the date you바카라 사이트檒l get a response if there바카라 사이트檚 been a delay in the investigation

Complain about the response

Write an email or letter addressed to the 바카라 사이트楬ead of Operations바카라 사이트� explaining why you바카라 사이트檙e not happy with the response to your complaint.

Send it to the address you sent your original complaint to.

You바카라 사이트檒l get a response in writing within 5 working days - this will tell you either:

  • the outcome of the investigation
  • the date you바카라 사이트檒l get a response if there바카라 사이트檚 been a delay in the investigation

If you바카라 사이트檙e still not happy with the response

Write an email or letter addressed to the 바카라 사이트楬ead of the Court Funds Office바카라 사이트� explaining why you바카라 사이트檙e not happy with the response to your complaint.

Send it to the address you sent your original complaint to.

You바카라 사이트檒l get a response in writing within 5 working days - this will tell you either:

  • the outcome of the investigation
  • the date you바카라 사이트檒l get a response if there바카라 사이트檚 been a delay in the investigation

You can contact your (MP) if you바카라 사이트檙e still unhappy with the response.

Your MP can ask the to look into your complaint.

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