Complain about a driving instructor

Complain about an approved driving instructor (ADI) if you바카라 사이트檙e not happy with their service or behaviour.

Service from your driving instructor

Contact the Driver and Vehicle Standards Agency (DVSA) if your instructor:

• provides lessons that are shorter than agreed
• keeps cancelling or arriving late for lessons
• does not provide lessons that you바카라 사이트檝e already paid for

DVSA driving instructor team
instructorconduct@dvsa.gov.uk

DVSA
PO Box 349
Newcastle-Upon-Tyne
NE12 2GN

DVSA can ask the instructor about the matter on your behalf, but they cannot help you get any money back.

Your driving instructor바카라 사이트檚 behaviour

Contact DVSA if your driving instructor is behaving inappropriately, for example:

• using their mobile phone while you바카라 사이트檙e driving
• shouting or swearing at you
• using inappropriate language, either in person or in messages they바카라 사이트檝e sent to you
• using unnecessary physical contact

DVSA driving instructor team
instructorconduct@dvsa.gov.uk

Information you need

It will help DVSA바카라 사이트檚 investigation if you can give them any of the following:

• your full name and email address
• the full name of the driving instructor and driving school
• the driving instructor바카라 사이트檚 ADI number
• the driving instructor바카라 사이트檚 telephone number or email address
• the driving instructor바카라 사이트檚 vehicle registration
• any evidence, such as receipts or screenshots of messages from the driving instructor

DVSA will not make you report the incident to the police unless you want to.