When repayments have to be made

You may have to pay the money back if you바카라 사이트檝e been overpaid. For example, if: the information you gave was wrong you did not report a change in your circumstances straight away you gave the wrong information when you reported a change of circumstances a mistake was made with your payment Find out how to make repayments . There바카라 사이트檚 a different system if the person overpaid has died .

Repayments when someone has died

The Department for Work and Pensions ( DWP ) can recover benefit overpayments from a person바카라 사이트檚 estate. An overpayment could have happened because, for example, the person who died: had more savings than they declared in their benefit claim had not declared an income was in hospital or a nursing home and had not told DWP If you바카라 사이트檙e dealing with the estate, DWP will write to you once probate has been granted to ask for the information they need. You should not distribute the estate until you know what needs to be repaid. If you do, you may have to pay back the money yourself. What you need to do You바카라 사이트檒l be asked to provide information to help work out if anything needs to be repaid. You may need bank statements, building society passbooks or other information about the dead person바카라 사이트檚 assets. If you do not provide the information asked for, the overpayment will be calculated based on the probate figure before any deductions (that is, the whole estate). If there has been an overpayment DWP will write to you asking for the money back from the estate. They will tell you how any overpayment has been worked out and explain why it happened. They will also tell you how to pay. If you need to discuss your payment, or setting up a repayment plan, call DWP 바카라 사이트檚 Debt Management Recovery from Estates. The number is on the letter. You can also write to them: If you바카라 사이트檙e in England and Wales Debt Management (RE) Mail Handling Site A Wolverhampton WV98 2DG If you바카라 사이트檙e in Scotland Debt Management (RES) Mail Handling Site A Wolverhampton WV98 2DH If you바카라 사이트檙e in Northern Ireland, contact the Department for Communities Debt Management service . If you disagree with the overpayment decision If you disagree with the overpayment decision, you can ask for the decision to be looked at again - this is called a 바카라 사이트� mandatory reconsideration 바카라 사이트�. You can do this if you: think DWP made an error or missed important evidence disagree with the reasons for the decision want to have the decision looked at again Payments made after death If the overpayment happened because the payment arrived before DWP were told about the death, DWP Debt Management will contact: the deceased바카라 사이트檚 next of kin the bank the benefit was paid in to whoever is handling the estate

How to make a repayment

How you pay back the overpayment depends on: whether you바카라 사이트檙e making repayments for the first time or restarting them whether you still receive benefits There바카라 사이트檚 a different process for tax credits overpayment and Child Benefit overpayment , or if you바카라 사이트檝e been overpaid by Social Security Scotland or the Department for Communities ( DfC ) . Start making repayments if you바카라 사이트檙e still receiving benefits If you바카라 사이트檙e still receiving benefits, the regular amount you get will be reduced until you바카라 사이트檝e paid back the money. Contact the Department for Work and Pensions ( DWP ) Debt Management contact centre if you think too much has been taken for a repayment. Start making repayments if you no longer receive benefits You바카라 사이트檒l get a letter from DWP Debt Management explaining how to repay and manage benefit money you owe . You can pay back the overpayment in full or set up regular monthly payments. Get help with your repayments Contact DWP Debt Management if you need help managing your repayments. They can talk you through your options, including what you can afford to pay. DWP Debt Management contact centre Telephone: 0800 916 0647 Textphone: 0800 916 0651 NGT text relay (if you cannot hear or speak on the phone): 18001 then 0800 916 0647 Video relay service for British Sign Language (BSL) users - check you can use the service Calling from abroad: +44 (0)161 904 1233 Monday to Friday, 8am to 7:30pm Find out about call charges If you do not pay back the money If you do not pay back the money or contact the DWP Debt Management contact centre, they may: ask your employer to make deductions from your pay pass your case to an independent debt collector pass your case to the DWP Debt Enforcement Team If your case is passed to an independent debt collector You바카라 사이트檒l get a letter to tell you about this from one of the following debt collection agencies: Advantis BPO Collections CCS Collect Moorcroft Past Due Credit Resolve Call Shakespeare Martineau You should deal directly with the debt collector to arrange repayment. If your case is passed to the DWP Debt Enforcement Team You바카라 사이트檒l get a letter from the team asking you to set up a repayment plan. If you do not contact the team or if you do not follow your repayment plan, the team will submit a claim against you to HM Courts and Tribunals Service ( HMCTS ). The team will add extra costs to the money you owe. You바카라 사이트檒l then need to repay all the money you owe within 6 months or the team will apply for a county court judgment . If you get a county court judgment: the court will add more costs to the money you owe your credit score will be affected for up to 6 years The DWP Debt Enforcement Team may also take further action, like taking money directly from your wages.

Benefit overpayments

Overview

Tell the office dealing with your benefit straight away if:

you think you바카라 사이트檙e being overpaid
your circumstances change

You may have to pay back the benefit if you바카라 사이트檝e been overpaid.

There바카라 사이트檚 a different process for tax credits overpayment and Child Benefit overpayment, or if you바카라 사이트檝e been overpaid by or .

You may be prosecuted for benefit fraud or have to pay a penalty if you do not tell benefit providers about overpayments.

This guide is also available in Welsh (Cymraeg).

If you바카라 사이트檝e been overpaid Universal Credit

You can report an overpayment by signing into your Universal Credit account or calling the Universal Credit helpline.

Universal Credit helpline
Telephone: 0800 328 5644
Welsh language: 0800 328 1744
Textphone: 0800 328 1344
(if you cannot hear or speak on the phone): 18001 then 0800 328 5644
British Sign Language (BSL) if you바카라 사이트檙e on a computer - find out how to
Monday to Friday, 8am to 6pm
Find out about call charges

When the benefit office will contact you

You바카라 사이트檒l get a letter to let you know that you바카라 사이트檝e been overpaid.

If you think it바카라 사이트檚 a mistake you can ask for mandatory reconsideration. You usually need to do this within one month of receiving the letter.

Housing Benefit paid directly to your landlord

Your landlord may be asked to repay the money if they바카라 사이트檙e responsible for an overpayment. You may have to repay if it was your fault.

View a printable version of the whole guide

Benefit overpayments

Overview

If you바카라 사이트檝e been overpaid Universal Credit

When the benefit office will contact you

Housing Benefit paid directly to your landlord

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Benefit overpayments

Overview

If you바카라 사이트檝e been overpaid Universal Credit

When the benefit office will contact you

Housing Benefit paid directly to your landlord

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